Job Description
Job Description
We are seeking a detail-oriented Loan Officer Assistant to support a Branch Manager in a fast-paced mortgage office. This role is responsible for assisting with loan file preparation, client communication, and helping move loans efficiently through the mortgage process. This is not a remote position.
Responsibilities
- Contact borrowers to collect missing documents and information
- Assist with preparing loan files for submission to processing
- Issue pre-approvals and input loan data into the system
- Review documentation such as paystubs, tax returns, and asset statements
- Assist with ordering appraisals, title, and other third-party services
- Run credit and automated underwriting as needed
- Track loan status and keep the Loan Officer informed of progress
- Help monitor the loan pipeline and ensure deadlines are met
- Provide excellent customer service and guide clients through the mortgage process
Qualifications
- High school diploma or equivalent
- Strong communication and organizational skills
- Customer service experience preferred
- Mortgage experience or knowledge of Encompass is a plus
- NMLS license is helpful but not required
This position is full-time and in-office in a professional mortgage lending environment.
EMM is proud to offer a wide range of benefits and a very competitive salary. Eligible employees can participate in the following benefits.
- Medical, Dental, and Vision insurance
- Flexible Spending Account
- HSA Account (with eligible medical plan only)
- Company paid Life Insurance and LTD!
- Additional buy up Life and LTD Insurance
- 401K plan with an employer match
- And more!
*All positions are contingent upon the successful completion of a background check.
EMM Loans is an Equal Employment Opportunity Employer. NMLS ID: 2926