Executive Director

Job Description

Job Description

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Music City PrEP Clinic (MCPC) is changing sexual healthcare by emphasizing patient experience and providing low-barrier access to biomedical interventions and services for sexual health and wellness. We are LGBTQ friendly and serve our patients with a highly skilled and competent team of clinicians, staff, and volunteers who dedicate their time and expertise to see patients during convenient weekday and weekend hours. We accept insured, under-insured, and uninsured patients with affordable, low-cost, or no-cost services.

MCPC provides world-class affordable healthcare and wellness with attention to earning every patient’s trust through trust-building, courtesy, showcraft, and efficiency. We create great experiences by design which are felt by our clients and their patients, shared with their friends, and relayed to us by their feedback. Patients come for prevention and treatment and leave healthier, more confident, and better informed than when they arrived.

MCPC has built a significant track record of success and has grown to include five clinic locations across four cities in Tennessee and Kentucky (Nashville, Memphis, Chattanooga, and Louisville), as well as two mobile units. We have exceptionally high reviews from our patients and staff enabling us to provide great experiences in support of our mission to end HIV. 85% of our employees have told us this is the best working experience they’ve ever had. We have 130 employees making a difference every day, an $85 million operating budget, and are proud to have served over 22,000 patients in our work. MCPC is headquartered in Nashville, home to the nation's largest concentration of healthcare companies, with over 900 entities in the area generating more than $97 billion in revenue.

Job Summary

We are seeking an Executive Director to maintain our course and be a great custodian of the assets, resources, reputation, and momentum achieved by MCPC. As a candidate, you are a collaborative communicator and relationship manager who will work closely with our partners and stakeholders to achieve successful outcomes. You bring your operational experience in healthcare and are committed to our mission of eliminating new transmissions of HIV in Tennessee and Kentucky.

We have invested in defining what we do and more importantly, how we do it. In this role, you will be responsible for overseeing the operationalization of our Mission, Purpose, and Vision according to our Philosophy of Service, Prioritized Service Essentials, Great Experiences by Design, and Great Corporate Values. You can find more detail on these guiding principles below.

Key relationships for the Executive Director will include: the Board of Directors, the Management Service Organization (MSO) and the Physicians’ Group (PG), major partners such as Avita Pharmacy, LabCorp, Athena, and more, as well as our outsourced G&A partners, government partners, and community partners. The MSO and PG are effectively the staff of MCPC.

General Responsibilities

• Strategic Leadership

  • Set and execute long-range strategies to expand clinic reach and patient volume in support of our mission

  • Cultivate a high‑performance culture grounded in sex-positive care according to our Mission, Purpose, Vision; Philosophy of Service; Prioritized Service Essentials; Great Experiences by Design; and Great Corporate Values

  • Identify opportunities and evaluate potential challenges to ensure organizational longevity and our reputational strength as a trusted partner
    
    

• Operational Excellence

  • Oversee day-to-day operations across multiple clinic sites

  • Collaborate with medical, clinical, and administrative leadership to maintain high standards, Great Experiences by Design, and regulatory compliance

  • Promote both patient and employee satisfaction alongside continued rapid patient and employee growth
    
    

• Financial & Resource Management

  • Develop annual budgets, monitor performance, and be an excellent custodian of MCPC funds and withstand public scrutiny

  • Diversify revenue through new service lines, grants, fundraising, and partnerships

  • Manage the authorization and governance of 340B and Ryan White

• Community Outreach, Marketing, & Advocacy

  • As MCPC’s public face, foster relationships with healthcare systems, public health agencies, local and state government, and community groups.

  • Fulfill ceremonial duties at various major events, including Pride.

  • Deliver a sophisticated high ROI marketing lead generation strategy and convert interested people into extremely satisfied patients who are adherent with treatment.

  • Execute effective awareness and visibility campaigns to ensure our brand remains a trusted household name

  • Implement an effective community engagement strategy to foster partnership, volunteerism, and philanthropy.
    
    

• Board Engagement

  • Staff monthly board meetings and provide briefings on established KPIs, financials, risks and opportunities, and corporate objectives

  • Maintain collegial and supportive relationships with individual board members

• Staff Engagement

  • Cultivate effective and collegial relationships with the Executive Leadership Team

  • Know your leadership values and evaluate staff performance according to them

  • Lead internal all-hands meetings such as State of the Clinic and Annual Employee Awards

Location: You will be able to accomplish much of your work from your home office, but you will be expected to be an effective leader across all our locations in Kentucky and Tennessee, so we are seeking someone who will reside in the region. Some evening and weekend work should be expected, especially during Pride month and work-related travel.Qualifications

• 8+ years in executive-level roles within a healthcare setting, with a strong preference for previous 340B and Ryan White experience

• Demonstrated leadership skills and ability to influence and motivate multiple constituencies and diverse stakeholders

• Committed to our mission of stigma-free sexual healthcare and our mission of zero new HIV transmissions

• Experience scaling a complex organization in a startup or entrepreneurial environment, ideally in sexual health, HIV care, or community health

• Understanding of HIV prevention care continuum and associated regulatory compliance

• Experience successfully managing multi-million-dollar budgets, grant writing, donor development, and financial oversight using good business judgment and innovative problem-solving

• Exceptional communication and public engagement skills with the ability to cultivate professional and business partnerships

• Ability to plan, analyze, evaluate, and make data-driven decisions alongside other stakeholders

• Demonstrates integrity, maturity, professionalism, and sensitivity

• Has established relationships within LGBTQ+, HIV, or public health organizations

• Possesses an MHA, MPH, MBA, MPA, or similar degree. Clinical license (MD, DO, NP, PA, RN) is nice to have

• Familiarity with Tennessee and Kentucky healthcare ecosystems and stakeholder groups preferred

• Prior experience serving alongside or reporting to nonprofit boards in a leadership position preferred

More About Us

Mission: To get to zero new HIV transmissions.

Purpose: We foster sex-esteem.

Vision: Sex without Fear, and Love without Stigma.

Motto: You can trust us to take care of you.

Prioritized Service Essentials: these elements define what is essential to our brand service and translates our philosophy of service into actionable priorities. They are trust-building, courtesy, showcraft, and efficiency.

Great Experiences by Design: our focus on designing Great Experiences ensures our patients experience them every time. We want our service delivery to be felt by our patients, shared with their friends, and relayed to us by their feedback. We also value our employees and want to be good stewards of their employment experience with us.

Great Corporate Values: Great Experiences for our Patients, Great Experiences for our Employees, Great Work Ethic, Great Stewardship.

Some of the benefits of working here: 100% of employee-only insurance premiums paid for full-time employees, top-of-the-line medical insurance plan, benefits for medical, dental, and vision starting day 1 of employment, and 401k plan with an employer match up to 6%.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.