Dispatcher, Inventory & Customer Support Specialist
Job Description
Job Description
We are seeking a Warehouse Customer Support Specialist to join our team! You will be responsible for helping customers by providing product and service information, scheduling deliveries, entering sales orders into the computer system and resolve issues.
Responsibilities:
- Handle customer orders, inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product delivery issues and concerns
- Document and update customer orders and invoice as directed
- Dispatch drivers to fulfill customer orders as directed
- Develop and maintain a knowledge base of the customers, processes, products and services
Qualifications:
- Previous experience in customer service, warehousing, and order entry or other related fields
- Ability to build rapport with customers
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Company DescriptionAcorn Petroleum, Inc. is a leading provider of Fuel, Fuel Delivery, Lubricants, and Filters to Southern Colorado and the Inter-mountain Region of Colorado.
Acorn operates six base facilities (warehouses/yards), 14 card locks (automated gas stations), and multiple sales offices across Colorado. Servicing a customer base from agriculture to aerospace.
The HQ office is located in downtown Colorado Springs.
Company Description
Acorn Petroleum, Inc. is a leading provider of Fuel, Fuel Delivery, Lubricants, and Filters to Southern Colorado and the Inter-mountain Region of Colorado.\r\nAcorn operates six base facilities (warehouses/yards), 14 card locks (automated gas stations), and multiple sales offices across Colorado. Servicing a customer base from agriculture to aerospace.\r\n\r\nThe HQ office is located in downtown Colorado Springs.