Job Description
Job DescriptionWe are looking for a skilled Medical Receptionist to join our team in Brooklyn, New York. In this role, you will play a vital part in managing client interactions and ensuring smooth operations at the front desk. This position requires excellent communication skills and a detail-oriented approach to create a welcoming environment for patients and visitors.
Responsibilities:
• Greet patients and visitors warmly while ensuring all required information is accurately collected.
• Schedule appointments and manage calendars efficiently to optimize workflow.
• Address patient inquiries, concerns, and requests in a detail-oriented and courteous manner.
• Coordinate benefits-related tasks, including leave of absence and COBRA administration.
• Maintain organized and up-to-date records of patient information and benefits documentation.
• Collaborate with healthcare providers to ensure seamless communication and support.
• Assist in the administration of compensation and benefits programs with attention to detail.
• Handle sensitive information with confidentiality and comply with relevant regulations.
• Ensure the reception area remains clean, organized, and welcoming.
• Manage daily operations, including Fridays with half-day schedules.• Previous experience in medical reception or a similar client-facing role.
• Strong interpersonal skills and the ability to build rapport with patients and visitors.
• Familiarity with benefits coordination, including COBRA and leave of absence processes.
• Excellent organizational abilities to manage schedules and maintain accurate records.
• High level of professionalism and confidentiality when handling sensitive information.
• Ability to work onsite five days a week, including shorter hours on Fridays.
• Proficiency in managing multiple tasks while maintaining attention to detail.