Job Description
Job Description
Apply Here: https://secure.onehcm.com/ta/CALRETINA.jobs?ShowJob=755158976&TrackId=Z…
Medical Receptionist
Our Medical Receptionist assists our patients by checking them in and out of appointments, handling patient referrals, scheduling appointments, insurance authorizations, and managing incoming calls, just to name a few. So, check out the full position details below and see if joining California Retina Consultants is the right fit for you!
Your Responsibilities
- Welcomes all patients and visitors
- Answers and directs all calls to appropriate departments and staff members
- Triage patient calls to determine path to action regarding scheduling needs
- Collects full, complete, and accurate insurance information
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Assists with incoming and outgoing patient referrals
- Have working knowledge of all providers within our practice in order to fill schedules based on business needs
- Comforts patients by anticipating anxieties and answering questions
- Ensures availability of treatment information by filing and retrieving patient records
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Stay in frequent communication via chat, phone and email with our clinical staff and insurance/billing staff
- Protects patients' rights by maintaining confidentiality of personal and financial information
- Contributes to team effort by accomplishing related results as needed