Customer Service Representative

Job Description

Job Description

Welcome to Farmers Insurance - Guettler Insurance Agency! We are a customer-service-oriented agency located in the beautiful city of Portland, Oregon. As a member of our team, you'll play a crucial role in delivering exceptional service to our valued clients.

Join a supportive and dynamic work environment where your efforts will be recognized and rewarded. As a Customer Service Representative, you'll be the friendly voice of our agency, assisting clients with their inquiries and providing them with the information they need to make informed decisions.

If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, this is the perfect opportunity for you. Apply now and start your rewarding career with Farmers Insurance - Guettler Insurance Agency!

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Career Growth Opportunities

Paid Time Off (PTO)

Flexible Schedule

Mon-Fri Schedule

Licensing Reimbursement

In Person Training

Health Insurance

Bonus

Responsibilities

- Handle inbound calls from clients, providing assistance and addressing their inquiries

- Process policy changes and updates accurately and efficiently

- Assist clients with billing and payment inquiries

- Educate clients about insurance coverage options and recommend suitable products

- Maintain a thorough understanding of insurance policies and regulations

Requirements

Extra consideration is given to candidate who are P&C licensed or are willing to get licensed.

- Excellent verbal and written communication skills

- Friendly and customer-service-oriented attitude

- Strong problem-solving skills and attention to detail

- Ability to multitask and work well under pressure

- Proficiency in using computer systems and software