Job Description
Job DescriptionHealth Information Specialist
Orlando, FL (Onsite Only)
$19.00/hour
Full-Time | Monday-Friday | 8:00 AM - 4:30 PM or 8:30 AM - 5:00 PM
About the Role
We are seeking a detail-oriented and customer-focused Health Information Specialist to join our onsite team in Orlando. In this role, you will be responsible for handling medical record requests, ensuring compliance with privacy regulations, and providing exceptional customer service to patients, providers, and internal teams.
Essential Functions
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Retrieve, open, and sort mail, e-mail, and faxes in a timely manner for processing and accounting of Release of Information (ROI) requests.
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Respond promptly to customer service/call center inquiries, delivering accurate information with exceptional service.
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Identify request types/classes and route to the correct work queue for processing.
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Apply knowledge of medical record content, document types, and admission types to ensure compliance when releasing records.
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Provide in-person assistance at walk-in offices, ensuring expedited release of same-day requests.
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Meet or exceed department metrics for performance, accuracy, and quality.
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Log, track, and verify requests for compliance with policies, as well as federal and state privacy laws.
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Regularly monitor and prioritize ROI-related work queues.
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Retrieve patient information from archives, paper files, legacy applications, or other systems and assemble records in a standardized format.
Qualifications
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Prior experience in health information management, medical records, or related healthcare administration preferred.
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Strong knowledge of HIPAA regulations and release of information standards.
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Exceptional organizational skills with attention to detail and accuracy.
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Proficiency in handling high-volume tasks while maintaining compliance.
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Excellent communication skills with the ability to deliver a positive customer experience.
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Ability to work fully onsite in Orlando.
Schedule
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Monday-Friday
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Shift options: 8:00 AM - 4:30 PM or 8:30 AM - 5:00 PM
Compensation
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$19.00/hour
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Full-time, onsite position
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
Company Description
Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?