Job Description
Job Description
Generator Service Technician
Position Overview:
The Generator Technician will install, repair and perform routine and preventative maintenance on generators and back-up power systems.
Reporting Relationship: The Generator Technician reports to the Service Manager
Responsibilities/Accountabilities:
· Able to perform generator repairs of industrial generators as well as preventative maintenance
· Able to perform generator troubleshooting and diagnostics
· Maintains knowledge of updated changes in various models of equipment
· Evaluates and recommends any required repairs
· Excellent customer skills
· Proactively stays up to date on safety training, compliance, and knowledge of HAZ MAT and DOT requirements
· Continually trains and develops to advance to next levels of Generator Technician
· Perform other duties as assigned
Skills/Knowledge:
· Possess a working knowledge of the Generator Technician position and how it relates to the overall business and its' objectives
· Must conform to company policies and procedures and meet company goals and objectives as well as protect the company assets and interests
· Must have and be able to maintain a current driver's license and acceptable driving record per HM Cragg insurance carrier standard
· Must be able to pass and maintain drug and alcohol testing requirements
· Must be computer literate, a Windows based environment preferred (MS Word, Excel, Power Point, Access, Outlook)
· Must be dependable and able to work independently
· Must be able to lift 100-150 pounds several times a day
· Must be able to bend and twist several times a day
· Must be able to work arms extended above head for extended amounts of time
· Must be able to work flexible hours, days, travel and stay overnight
· Ability to maintain a professional appearance, promote and maintain a clean, neat, and safe work environment
· Possess troubleshooting skills and be able to effectively operate basic shop equipment
Personal Attributes:
· Demonstrates honesty and integrity in work and relationships
· Demonstrates servant-based principles with internal and external customers
· Demonstrates innovation/creativity in work
· Possesses strong work ethic and takes ownership of both company and client goals/objectives
· Focused on understanding, meeting, and exceeding customer expectations
· Focused on collaboration and teamwork for the mutual success of the company and its employees
· Demonstrates a willingness to sacrifice personal time for the company as conditions warrant
Travel expectations:
Up to 50% based on HM Cragg/TWE projects and time of year.
Qualifications:
· High school diploma or equivalent
· Industry experience preferred - Generators, Power Equipment, and Transfer Switches
· Experience installing/repairing generators preferred
· Efficient in Microsoft Suite products including Excel, Word, Outlook and Power Point