Customer Service Representative - Boston- Start ASAP
Job Description
Job Description
Customer Service Representative – Boston, MA
Full-Time • Customer Support • Training Included
About the Job
We’re looking for a Customer Service Representative to join our Boston crew and help keep our customers taken care of. If you’re someone who communicates clearly, stays calm under pressure, and likes solving problems, you’ll fit right in.
What You’ll Do
- Assist customers by phone, email, and in person
- Provide clear answers, resolve issues, and create a smooth experience
- Update customer records and log interactions accurately
- Help with scheduling, orders, and general service needs
- Work closely with the team to meet daily sales goals
- Maintain a friendly, professional attitude that represents the company well
What You Bring
- Strong communication skills (Boston directness welcome!)
- Ability to juggle multiple tasks without losing your stride
- Positive energy and a genuine desire to help people
- Basic computer and data entry knowledge
- Customer service experience is great—but not required
- High school diploma or equivalent preferred
What We Offer
- Competitive pay + bonus opportunities
- Performance incentives
- Paid training and ongoing development
- Supportive, team-focused environment
- Growth opportunities for motivated team members
Work Setting
- On-site in Boston, MA
- Full-time schedule during standard business hours
- Friendly, collaborative workplace with that classic Boston work ethic
Equal Opportunity Employer
We welcome applicants of all backgrounds. All employment decisions are made without regard to protected characteristics as defined by law.
Company DescriptionOur success is built on our people. We foster a culture of growth, learning, and excellence, equipping our associates with the tools and training they need to succeed. By investing in professional development, we ensure that our team members are not only effective brand ambassadors but also strategic thinkers who bring innovative solutions to every campaign.
Company Description
Our success is built on our people. We foster a culture of growth, learning, and excellence, equipping our associates with the tools and training they need to succeed. By investing in professional development, we ensure that our team members are not only effective brand ambassadors but also strategic thinkers who bring innovative solutions to every campaign.