Job Description
Job Description
At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Customer Service Advocate to work at a well-known Insurance Company in Columbia, SC. With us, it’s all about finding the job that’s just right.
Snapshot:
- Pay Rate: $18 per hour
- Opportunity: Temp-to-hire for the right candidate
- Training: Monday through Friday, 8:00 AM to 4:30 PM, for eight weeks. This includes both classroom (four weeks) and hands-on training (four weeks).
- Work Schedule: 8-hour shifts, Monday through Friday, 8:00 AM to 6:00 PM.
- Dress Code: Business casual
Why you should apply to be a Customer Service Advocate:
• Enjoy a competitive pay rate of $18/hour with a structured training program.
• Benefit from a supportive work environment that values customer relations and employee development.
• Gain experience in a reputable insurance company that prioritizes quality service and process improvements.
• Work in a typical office environment with a focus on teamwork and collaboration.
What’s a typical day as a Customer Service Advocate? You’ll be:
• Providing prompt, accurate, thorough, and courteous responses to all customer inquiries, ensuring effective customer relations.
• Initiating or processing adjustments and performing necessary research to resolve inquiries, coordinating with other departments as needed.
• Maintaining accurate records on customer complaints and feedback, and providing recommendations for changes to management.
• Must be comfortable working in a call center/customer service environment with a heavy call volume.
This job might be an outstanding fit if you:
• Have a High School Diploma or equivalent, with at least 1 year of claims processing or customer service experience, or a Bachelor's Degree in lieu of work experience.
• Possess excellent verbal and written communication skills, along with strong human relations and organizational skills.
• Are capable of handling high-stress situations with good judgment and discretion regarding confidential information.
What happens next
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Advocate today!
Company DescriptionKelly helps companies recruit and manage skilled workers and helps job seekers find great work in industries such as accounting and finance, education, engineering, government, manufacturing and production, technology, and more.
Since inventing the staffing industry in 1946, we’ve become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they’re needed most.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Company Description
Kelly helps companies recruit and manage skilled workers and helps job seekers find great work in industries such as accounting and finance, education, engineering, government, manufacturing and production, technology, and more.\r\n\r\nSince inventing the staffing industry in 1946, we’ve become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they’re needed most.\r\n\r\nKelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.