Job Description
Job Description
Responsibilities:
- Support receiving, distribution, transportation, records management, warehousing, storage, and inventory control functions.
- Execute daily material movement across Mayo Clinic in accordance with safety, security, and productivity standards.
- Collaborate with suppliers to expedite orders, manage returns, and resolve invoice and receipt issues.
- Serve as a central point of contact for SCM Logistics, fielding high-volume requests via phone, mail, and fax from staff at all levels.
- Research and resolve transactions for Invoices Not Received and Received Not Invoiced using data from multiple systems and reports.
- Investigate specialty requests including proof of delivery, shipping mode identification, and return management.
- Assist with distribution of medical products and services, including controlled substances and hazardous materials, per policy.
- Use reports to assure data integrity for special handling instructions, expediting, critical orders, and routine fulfillment.
- Identify trends that cause processing delays and collaborate with stakeholders to implement long-term solutions.
- Comply with policies and applicable governmental regulations and support projects assigned by SCM leadership.
Required Skills & Qualifications:
- Personal computer proficiency and ability to work across multiple systems and reports.
- Strong communication and problem-solving skills with customer service orientation.
- Time management, task prioritization, and ability to meet deadlines in a high-volume setting.
- Teamwork, adaptability, flexibility, and continuous improvement mindset.
- Excellent verbal and written communication; ability to share knowledge with customers and colleagues.
- Basic understanding of accounting principles related to invoice and receipt reconciliation.
- Education: High School diploma/GED and two years of supply chain or business-related experience, or an Associate’s degree with one year of experience.
Preferred Skills:
- Experience in healthcare supply chain or logistics environments.
- Familiarity with handling controlled substances and hazardous materials.
Licensure/Certification:
- A valid driver’s license may be required for roles that include driving responsibilities.
Company DescriptionAbout BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.
Company Description
About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.