Job Description
Job Description
Field Operations Representative
Join Team Bento and be a part of our group of companies operating over 12,000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.
Location and hours
- San Francisco / Bay Area | 9:00 am - 5:30 pm (Work schedule may vary based on business needs)
Job Responsibilities:
As our field operations account representative, you will be expected to visit stores on a regular basis to inspect products, product displays and develop strong relationships with existing clients and accounts, to maximize profitability within your sales territory. As a field operation representative, you will be responsible for providing excellent customer service along with pristine knowledge of all products, sales, promotions, and services.
- Visit stores on a regular basis to inspect products and product displays.
- Develop and maintain strong in-store relationships with key individuals to drive and grow business.
- Collaborate with team and other company associates and provide customer insights.
- Perform and log site inspections, including ongoing sampling for quality to provide feedback to operations team.
- Conduct competitive research and visit potential new partner locations.
- Analyze and observe sales reports to provide insights and observations to teammates.
- Attend and provide updates during team meetings and participate in ongoing trainings.
- Stay up to date with current and future products, as well as competitive products.
- Provide administrative support on an as-needed basis, such as preparing production sheets and handling daily ordering during coverage periods.
- Monitor communication and promptly respond to calls and emails.
- Evaluate customer’s needs as well as sales strategies effectiveness.
Qualifications:
- High School Diploma, Bachelors or some College Preferred
- Driver’s License
- Must have own vehicle
- Strong interpersonal skills
- Basic Knowledge of Microsoft Office (Outlook, Word, Excel, PPT)
- 1-2 Years of Customer Service/ Sales Experience preferred.
- Creative, flexible, and innovative team player
- Sushi lover preferred
- Travel Required: Travel Required 75%.
Why you should join our team:
- Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
- Competitive Rewards: Upon meeting eligibility criteria reap the benefits of a comprehensive compensation package that recognize your outstanding contribution.
- Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
- Champion Diversity, Equity, and Inclusion: We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs.
- Drive Sustainable Impact: As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities.
For more information about us and our opportunities, please visit www.bentosushi.com.
We thank all applicants for their interest; however only those candidates elected for an interview will be contacted.
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