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Sr Automation Technician Support

JC Automation Corp
locationUnited States
PublishedPublished: 6/14/2022
Manufacturing
Full Time

Job Description

Job Description

About Company:

JC Automation Corp. (JCA) was founded in 1997 with the mission of filling a gap between technology and regulatory requirements in the life science manufacturing industry. The company offers highly capable resources at an affordable cost to build solutions and execute projects in: Automation, Control Systems Integration, Information Technology, System Integration and Regulatory Compliance.

JCA is a HUBZone Certified Small Business Firm, NMSDC Certified Minority Business Enterprise, and Certified Critical Industry Supplier. It’s mission is to add value by delivering quality services & solutions on time all the time by transforming processes & technology into business advantages.

ABOUT THE ROLE

We are seeking two experienced Senior Automation Technicians to provide dedicated overnight technical support for automation and control systems under an 8/7 rotating schedule (4PM–12AM shift). In this senior role, you will be the primary automation resource during night operations, ensuring the continuous and reliable performance of manufacturing and utility systems in a cGMP pharmaceutical environment.

You will bring deep hands-on expertise in PLC platforms, SCADA, historians, and MES-automation integration, as well as direct experience with Computer System Validation (CSV) documentation including Kneat Software. Your ability to troubleshoot complex automation issues independently during off-hours operations is essential.

RESPONSIBILITIES

  • Automation Operations Coverage: Serve as the primary automation technical resource during the 4PM–12AM shift, ensuring continuous operation and rapid response to alarms, system faults, and equipment failures across manufacturing and utilities areas.
  • PLC & Control System Troubleshooting: Diagnose and resolve incidents related to PLCs (Rockwell PLC5, SLC500, ControlLogix, CompactLogix, Siemens), HMIs, SCADA systems, DCS, and networked manufacturing equipment, including root cause analysis and CAPA support.
  • MES-Automation Interface Support: Configure and maintain MES-Automation Control System interface configurations, gateway setups (OPC), and MES connectors, ensuring reliable communication between automation and manufacturing execution platforms.
  • Historian Management: Develop, configure, and maintain historian systems (Kepware, OSI PI Data Archive, PI Vision, Event Frames) for batch/lot data contextualization, OEE monitoring, and operational analytics.
  • CSV Documentation & Protocol Execution: Author and execute validation documentation including IQ/OQ, TMX, and QRS protocols; support Computer System Validation (CSV) deliverables using Kneat Software; and resolve findings related to automation system qualifications.
  • Preventive Maintenance Execution: Execute the automation preventive maintenance agenda during the night shift, ensuring scheduled PM tasks are completed accurately, on time, and fully documented.
  • Shift Handover & Communication: Provide structured shift turnover reports covering system status, incidents, corrective actions, PM execution, and pending follow-up items to ensure seamless transition to the next shift.
  • Compliance & Safety: Ensure all activities comply with cGMP, cybersecurity, data integrity, safety requirements, and applicable Quality Practices throughout the shift.

REQUIREMENTS & QUALIFICATIONS

Required

  • Associate's or Bachelor's degree in Electrical, Electronic, Computer Engineering, Industrial Technology, or a related technical discipline.
  • Minimum 4–6 years of hands-on experience with industrial automation systems in a pharmaceutical or regulated manufacturing environment.
  • Proven expertise with Rockwell Automation PLCs (PLC5, SLC500, ControlLogix, CompactLogix) and Siemens equivalent platforms.
  • Experience with industrial communication protocols: OPC UA/DA, Modbus TCP, Profibus, and interface servers such as Kepware.
  • Hands-on experience with OSI PI Data Archive, PI Vision, and Event Frames for historian and OEE monitoring.
  • Direct experience authoring and executing CSV documentation (IQ/OQ, TMX, QRS); Kneat Software experience required.
  • Availability and flexibility to work the 4PM–12AM night shift on an 8/7 rotating schedule.
  • Bilingual in English and Spanish (oral and written).

Preferred

  • Experience with MES platforms (Syncade or equivalent) and MES-automation interface configurations.
  • Familiarity with GAMP 5 methodology and 21 CFR Part 11 requirements.
  • Experience with DeltaV or FactoryTalk automation platforms.
  • Prior experience working overnight or off-hours shifts in a pharmaceutical manufacturing facility.

SKILLS

Technical Skills

  • Rockwell PLCs (PLC5, SLC500, ControlLogix, CompactLogix) and Siemens — advanced troubleshooting
  • SCADA, HMI, DCS systems — operational and maintenance level
  • Industrial protocols: OPC UA/DA, Modbus TCP, Profibus, Kepware
  • OSI PI Data Archive, PI Vision, Event Frames — historian and OEE
  • MES-Automation interface configurations and gateway setup (OPC)
  • CSV documentation: IQ/OQ, TMX, QRS — Kneat Software required
  • cGMP, 21 CFR Part 11, data integrity, and cybersecurity compliance
  • Preventive maintenance execution and CMMS tools

Soft Skills

  • Highly self-directed and capable of making sound technical decisions independently during overnight operations
  • Calm and focused under pressure — reliable first responder to system alarms and faults
  • Meticulous in documentation and shift handover communication
  • Proactive in identifying system risks before they escalate to failures
  • Strong team collaborator who maintains continuity across shift transitions
  • Committed to compliance, safety, and quality standards at all times


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