Radiology Support Specialist

Job Description

Job DescriptionSalary:

Looking for a great career but also want a great work and life balance?

Rapid City Medical Center has a full-time Radiology Support Specialist to provide support to the Radiology team in an administrative capacity. The Radiology Support Specialist will provide quality customer service to both patients and staff.

Who We Are:
Rapid City Medical Center is a physician clinic providing excellence, choice, and patient-inspired care. We focus on building relationships with our patients, regularly connecting as partners on the journey of health. Our physicians use leading-edge technology to augment their medical skills. Ninety physicians and advanced practice providers work together with over 400 employees to make physician and test appointments efficient and effective and insurance interactions workable.

We thrive on working with smart, caring people. What we do is sometimes hard - but we do it because we serve our families, friends, and neighbors in something meaningful. Work-life balance and career satisfaction are important to us. We offer unmatched benefits, competitive wages, and the opportunity to feel great about your job.

We offer anoutstandingbenefits packagethat includes health, dental, vision, 401k, profit sharing, life insurance, short-term disability, and long-term disability, seven paid holidays and floating birthday, paid time off (PTO) accrual, as well as flexibility in the schedule to accommodate important personal and family milestones.

ESSENTIAL FUNCTIONS:

• Manages complex scheduling and coordination of services for radiology appointments.
• Answers department phone calls.
• Ensures that reports, internal and external, are attached to patient charts. Requires the ability to scan and attach reports into electronic medical records.
• Imports and exports radiology images when requested. Helps with image storage such as Powershare and Medicom.
• Helps with exam preparation for Radiologic Technologists, consisting of but not limited to transferring orders to HIS/RIS systems, room preparation or maintenance, and patient transportation back to exam rooms.
• Ensures that exam progress notes are coded appropriately and locked for billing.
• Prepares paperwork for daily exams.
• Responsible for ordering department supplies.
• Ensures that prior imaging is available for comparison.
• Follows up with patients on exams that have been rescheduled, cancelled, or no showed.
• Responsible for making sure future radiology exams have orders.
• Coordinate and communicate same day add on exams for CT, Ultrasounds, Dexa and Mammography.
• Responsible for working with Mammography Technologist on patients who need follow up/additional views.
• Place standing Mammography orders for the week.
• Responsible for working with Dexa Technologist on obtaining results on Dexa scans and placing scan/results into electronic medical records.
• Helps CT technologist ensure that exam/order have proper prior authorization, health reform notice, lab results, etc.
• Other duties as assigned.

EDUCATION & EXPERIENCE:

• One year of healthcare experience preferred.

PHYSICAL AND ENVIRONMENTAL WORKING CONDITIONS:

Work is performed in an office environment. Work may require hand dexterity for computer keyboarding, the telephone and other office machine operations. Sitting for extended periods of time and must be able to view computer screens for extended periods of time. Work may be stressful at times. Interaction with others is constant, may be interruptive and may involve dealing with ill patients. Must maintain patient confidentiality.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.