Job Description
Job Description
OUR MISSION
We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond.
Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person's cancer journey: caregivers, oncologists, health plans, and employers.
As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer.
Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you're inspired to make cancer care more human and to help reimagine what's possible, we'd love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters.
YOUR ROLE
As an After Hours Nurse Practitioner, you will deliver care using Thyme Care's platform, phone, or synchronous audio & video during nights and weekends. You'll have the opportunity to support members with off-hours, time-sensitive needs by clinically assessing the urgency and severity of symptoms and directing the appropriate care through direct management, a recommendation for a next-day appointment, or a referral for an emergent in-person evaluation.
This is a remote, part-time role. Compensation will include a $1,000 weekly retainer plus $100 per hour for every hour in which a call begins (maximum of an additional $1,000). For any virtual visits provided, $150 will be compensated per visit.
Your primary duties will include:
- Answering inbound clinical calls, assessing clinical status, and triaging to the appropriate level of care. Available for provider escalations on Saturdays for nursing staff
- Managing clinical care telephonically or via synchronous audio & video during non-business hours - arranged in rotating coverage of Monday-Thursday (11:00 PM EST - 8:00 AM EST) and Friday-Monday (Friday 11:00 PM EST - 8:00 AM Monday). Virtual visits are only offered on holidays and weekends from 10-7 EST.
- Using our Thyme Care & EHR (Elation) platforms to document appropriately, place orders, and schedule follow-up tasks
- Providing member-centered, trauma-informed, evidence-based medical care in alignment with Thyme Care Medical Group guidelines, practices, and policies
- Collaboration with Thyme Care RNs, non-clinical staff, and physicians
This role reports to our Nurse Practitioner Manager. All patient interactions will be virtual via telephone, video, text, or our proprietary virtual care platform.
WHAT LEADS TO SUCCESS
People-first. Thyme Care's mission and members matter to you deeply.
Experience. You have at least 3 years of NP experience, including 2 years in adult oncology with urgent care responsibilities and at least one year of telehealth experience. You have an unrestricted license and a willingness to obtain additional state licenses as needed. It would be exceptional if you have worked at a startup or tech-forward company.
- Licensure: Unrestricted compact RN and APN license to practice medicine in a majority of the following states:
- Connecticut, Florida, Georgia, Illinois, Indiana, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, and Washington
Organized. You're skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation
Effective listener and communicator. You are winsome and articulate, but you always start with listening and hearing what may not be voiced because you listen intently to others. You build rapport and excellent working relationships with members and colleagues.
Comfort with ambiguity. Start-ups are fast-paced environments, and you understand that rapid changes to the business, strategy, organization, and priorities are par for the course… and part of the adventure. A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records or comfort in using and learning new technology is vital.
Identify priorities and take action. You know how to identify and prioritize a member's needs, and do what it takes to immediately address urgent and important needs.
OUR VALUES
At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose
We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.
Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.