Job Description
Job DescriptionJoin Our Team at SHJ International in New Jersey, NJ!
We are looking for a friendly and enthusiastic individual to join our team as a Customer Service Representative. As a Customer Service Representative at SHJ International, you will play a key role in ensuring our customers receive top-notch service and support.
Responsibilities:
- Interact with customers via phone, email, and chat to provide assistance and resolve inquiries
- Handle customer complaints in a professional manner, aiming to reach a satisfactory resolution
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records and update information as needed
- Collaborate with other team members to deliver exceptional service at all touchpoints
Qualifications:
- Prior experience in a customer service role preferred
- Excellent communication skills and a friendly demeanor
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficiency in Microsoft Office applications
If you are a dedicated Customer Service Representative who is passionate about providing excellent service to customers, we want to hear from you! Join our team at SHJ International and make a positive impact in the lives of our customers.
About Us
SHJ International is a leading provider of innovative solutions for the transportation industry. Our mission is to deliver superior products and services to our customers, exceeding their expectations every step of the way. With a focus on customer satisfaction and continuous improvement, we are committed to shaping the future of global logistics. Join us at SHJ International and be a part of our success story!
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