Job Description
Job DescriptionBenefits:
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Paid time off
- Relocation bonus
- Signing bonus
- Training & development
- Vision insurance
- Wellness resources
- Health insurance
Benefits/Perks
- Competitive salary
- Flexible Schedule
- Great work-life balance
- Paid time off (Vacation time, Holiday Time, Sick Time)
- Ongoing training
- Employee Discounts
- Hours are Mon - Thu FT and Friday until 2PM.
Job Summary
We are seeking a highly organized and professional Medical Office Administrator to oversee the daily operations of our integrated chiropractic practice. We offer Chiropractic, Acupuncture, Massage and Physical Therapy services to our patients for a one stop "under one roof" experience. This is hybrid role where you will work 3 days in the office and 2 days from home (if desired) to focus on Administrative and Billing tasks.
This role is responsible for ensuring smooth patient flow, managing frontoffice functions, coordinating provider schedules, and maintaining a positive and efficient work environment. The ideal candidate is skilled in insurance verification, prior authorizations, billing support, staff coordination, and patient communication. You will serve as the central point of contact for staff, patients, vendors, and providers, helping the clinic run seamlessly behind the scenes while delivering exceptional patient care.
Clinical Operations
- Oversee daily frontoffice workflow and ensure the clinic is clean, organized, and ready for patient care
- Ensure proper patient scheduling and adherence to treatment plans
- Maintain smooth patient flow and support front desk staff as needed
- Promote excellent customer service and patient satisfaction
- Foster positive team communication, morale, and a supportive work environment
- Assist with HR issues and maintain a cohesive, respectful workplace
Scheduling & Staff Coordination
- Coordinate provider schedules, staff schedules, timeoff requests, and coverage needs
- Support weekly staff meetings and maintain weekly performance statistics
Billing & Insurance
- Complete insurance verifications and prior authorizations
- Oversee daily ledgers, patient payments, and insurance payments
- Assist with billing tasks, including outstanding claims and TriWest accounts
- Assist with weekly and monthly billing and claims reports
- Training and Support will be provided.
Administrative & Technical Support
- Oversee incoming faxes, emails, and patient communications
- Ensure new patient intake forms are imported and accurate charts are setup
- Maintain ChiroTouch access and coordinate with IT for technical issues
- Oversee inventory for front and back-office supplies
- Serve as primary contact for vendors and service representatives
HR & Training
- Assist with hiring, interviewing, onboarding, and newhire paperwork
- Train staff on administrative procedures, policies, and workflows and updates
Qualifications
- Self-starter
- Previous experience managing a healthcare facility
- Excellent communication skills and ability to respond to patients request gracefully
- Ability to supervise and motivate clinic staff in a positive manner
- High level of organizational skills
- Bachelor's degree in healthcare administration, health services administration, or related field is preferred but not required
We are offering a signing bonus of $1,000. Salary or hourly rate is commensurate with experience and is possible to exceed the posted $90,000.
Flexible work from home options available.