Job Description
Job DescriptionSalary: $25
My Hearing Centersis seeking a dedicated and detail-oriented Hearing Aid Technicianto join our growing hearing care team. If you enjoy helping patients, working with innovative medical devices, and supporting licensed providers in a clinical environment, this role may be a great fit.
Essential Job Functions
- Perform pure-tone hearing screenings as permitted by state scope of practice
- Assist licensed providers with hearing aid fittings and adjustments only when directed
- Conduct routine cleanings, checks, and minor maintenance of hearing aids, including walk-in services
- Prepare hearing aids for delivery, including charging, programming support, and documentation
- Manage hearing aid inventory, including ordering, receiving, tracking, and storage
- Educate patients on proper hearing aid use, care, and routine self-maintenance
- Accurately document services, device status, and patient interactions in clinical systems
Additional Duties (As Assigned)
- Assist with provider calendar optimization to support clinic productivity
- Support insurance verification and follow-up on benefits or authorizations
- Assist with onboarding and pre-qualification of newly scheduled patients
- Perform outbound calling to approved patient lists to support hearing evaluation scheduling
Qualifications
- High school diploma or equivalent required
- Associates degree, technical certification, or healthcare training preferred
- Prior experience as a Hearing Aid Technician or in a clinical/technical healthcare role preferred
- Strong technical aptitude and attention to detail
- Excellent communication and patient service skills
- Proficiency with electronic medical records, hearing aid software, and office technology
Physical Requirements
- Ability to sit or stand for extended periods
- Frequent use of hands for fine motor tasks (handling small hearing aid components)
- Ability to lift and carry up to 25 pounds
- Ability to bend, reach, and perform repetitive motions
- Adequate vision and hearing to perform device inspections and patient interactions
Compliance & Workplace Expectations
- Maintain patient confidentiality in accordance with HIPAA regulations
- Follow all company policies, clinical protocols, and safety procedures
- Comply with state and federal healthcare regulations
- Maintain a professional, respectful, and patient-focused demeanor
Equal Employment Opportunity
My Hearing Centers is an equal opportunity employer and prohibits discrimination and harassment of any kind.