Job Description
Job DescriptionWe are looking for an AR Analyst to support accounts receivable operations in Greenville, South Carolina. This Long-term Contract position will focus on analyzing receivable activity, improving invoice-to-cash performance, and serving as a key partner to internal teams and external support resources. The ideal candidate is comfortable interpreting data, resolving payment and billing issues, and helping strengthen processes that improve both customer experience and financial outcomes.
Responsibilities:
• Analyze customer accounts and receivable activity to identify patterns, recurring issues, and underlying causes that affect payment performance.
• Develop practical action plans that guide collections and resolution efforts while coordinating support across accounts receivable resources.
• Lead or facilitate meetings with cross-functional partners to address operational challenges, share insights, and improve working practices.
• Work with customer service, sales, finance, and accounting teams to resolve invoice, cash application, and account concerns in a timely manner.
• Review third-party or offshore support activity, provide direction when needed, and help ensure work is completed accurately and consistently.
• Handle inquiries related to reporting, invoice delivery, audit support, payment application, and other accounts receivable matters.
• Complete general ledger reconciliations and support month-end close activities by validating balances and researching discrepancies.
• Investigate payment transactions to confirm accurate posting and correct application when exceptions arise.
• Serve as a subject matter resource for AR-related systems by assisting with testing, documentation, training, and process requirement definition.
• Contribute to team coordination or project-related activities such as scheduling support, resource planning, or progress tracking as needed.• Experience in accounts receivable, finance, or a related analytical role involving cash application, reconciliations, and payment research.
• Strong ability to interpret data, identify trends, and recommend actions that improve collections and operational results.
• Background working with cross-functional stakeholders such as sales, customer service, accounting, and finance teams.
• Knowledge of general ledger reconciliation, month-end close support, and reporting within a financial environment.
• Effective communication skills with the ability to lead discussions, provide training, and resolve issues professionally.
• Familiarity with invoice processing, payment handling, audit-related support, and customer account investigation.
• Ability to work independently, manage priorities, and contribute to process improvement or project-based tasks.
• Proficiency in documenting procedures, supporting policy adherence, and guiding others through AR-related workflows.