DIRECTOR OF FOOD & BEVERAGE

Job Description

Job DescriptionDescription:

POSITION SUMMARY

The Director of Food & Beverage (F&B) is ultimately responsible for all food & beverage service operations, including multi-outlet dining, beverage programs, and member interactions. This visible, service-forward leader will ensure exceptional dining experiences are provided for our members and their guests while driving revenue generation and operational excellence. The director will work collaboratively with the Executive Chef as strategic partners to deliver seamless front and back-of-house operations. This position reports to the General Manager.

KEY RELATIONSHIPS

• Works collaboratively with Executive Chef as strategic partners in food and beverage operations
• Supervises F&B Assistant, front-of-house, and grill staff

KEY RESPONSIBILITIES/ESSENTIAL DUTIES

Operations Management

• Oversee daily operations of all food and beverage outlets including main dining room, grill, bar/lounge, outdoor dining areas, and special event spaces
• Work collaboratively with the Executive Chef as strategic partners, with the General Manager and Department Heads to facilitate seamless food and beverage operations
• Ensure compliance with all health, safety, liquor consumption, and food service regulations
• Implement and maintain food safety protocols throughout all dining areas
• Take ownership of physical plant appearance and overall operation presentation

Team Leadership & Development

• Lead food and beverage hiring, coaching, training, and orientations for approximately 20-40 department staff
• Create a culture of teamwork while ensuring adherence to Club policies and governmental regulations
• Conduct comprehensive training programs on service techniques, menu knowledge, sanitation, and conflict resolution
• Develop effective orientation and onboarding programs with consistent professional development opportunities
• Be a collaborative, hands-on leader who understands when to delegate and when to be directly involved

Member Relations & Service Excellence

• Maintain a strong, highly visible, and respectful presence with the membership
• Provide exceptional communication and interpersonal skills in interactions with members, guests, staff, and vendors
• Respond to member requests for menu selections, event planning, and special accommodations with creative solutions
• Work with Member Food & Beverage committees to develop and implement member activities and events
• Collect and respond to member feedback to continuously improve service quality

Menu & Beverage Program Development

• Partner with Executive Chef on menu selection, design, implementation, and pricing strategies
• Develop and manage comprehensive beverage programs including wine list creation, wine and food pairing expertise
• Oversee cocktail menu development and bar operations
• Demonstrate knowledge of wines, spirits, and beverage trends
• Drive innovation in developing unique dining experiences that exceed member expectations

Financial Management & Business Operations

• Develop, monitor, and manage budgets and procedures for all food and beverage operations
• Maintain P&L responsibility with focus on cost control, inventory management, and revenue generation
• Monitor payroll and labor resource allocations to achieve financial goals
• Work with Club Controller and General Manager on HR functions including payroll approvals and budget planning
• Implement pricing strategies and sales initiatives to drive departmental profitability

Events & Catering

• Oversee and execute all indoor and outdoor F&B events, activities, and functions including weddings, tournaments, holiday events, and member gatherings
• Coordinate with event planning teams to ensure seamless execution of member and private events
• Develop and implement member and catering events to energize participation

Vendor & Inventory Management

• Manage relationships with suppliers and distributors
• Oversee management of all alcoholic beverage inventories and purchases
• Supervise inventory control and purchasing of food and beverage equipment
• Review and approve product purchase specifications

Marketing & Communications

• Develop marketing strategies to promote food and beverage offerings and drive member engagement
• Coordinate member communications regarding special events, menu changes, and dining promotions
• Champion technology initiatives and innovative dining concepts to enhance member experience and operational efficiency

Requirements:

EDUCATIONAL AND CERTIFICATION QUALIFICATIONS

• Bachelor's degree in Hospitality Management, Business Administration, Culinary Arts, or related field preferred
• Minimum of 5-7 years of food & beverage management experience in a private club, resort, or high-end hospitality environment required
• Private club experience strongly preferred
• Certification as ServeSafe Manager and TIPS required (or complete within first 60 days)
• Professional hospitality certifications preferred

TECHNICAL SKILLS & COMPETENCIES

• Proficiency with restaurant management systems, POS systems, and inventory management software
• Strong computer skills including Microsoft Office Suite
• Ability to read and interpret operational documents, safety procedures, and policy manuals
• Excellent written and verbal communication skills for effective interaction with vendors, members, and staff

PHYSICAL DEMANDS

• Must be able to lift up to 25 pounds occasionally and up to 50 pounds as needed
• Ability to stand, walk, and work for extended periods in varying environments

WORK ENVIRONMENT

• Must be available to work days, nights, weekends, and holidays
• Indoor and outdoor work environment with exposure to varying weather conditions

SALARY & BENEFITS

Base salary range: $75,000 - $80,000 annually, with an opportunity for enhanced compensation for exceptional candidates who can achieve member satisfaction targets, revenue goals, and successfully execute strategic initiatives. This role is central to achieving our goal of enhancing and elevating CSCC as members' "favorite place dining" destination.

Benefits include Health, Vision, Dental insurance, vacation, sick leave, and retirement plan.

HOW TO APPLY

To be considered for this leadership opportunity, please submit a comprehensive cover letter and resume.

Your cover letter should be addressed to Mr. Kevin Sanger, General Manager, and should demonstrate:

· Strategic Vision: How your leadership approach aligns with our goal of establishing CSCC as members' "favorite place dining" destination

· Transformation Experience: Specific examples of how you've successfully elevated food & beverage operations, improved member/guest satisfaction, and driven measurable results

· Collaborative Leadership: Your philosophy on working as strategic partners with culinary teams and building high-performing service cultures

· Cultural Fit: Why you're drawn to private club hospitality and how your values align with our commitment to exceptional member experiences

We seek a visionary leader who can execute strategic initiatives while fostering collaborative excellence across all food & beverage operations.

Please email your cover letter and resume in Word or PDF format to: Patricia Bland, Controller at PatriciaB@cscountryclub.com

Subject Line: Food & Beverage Director Application - [Your Name]

We will begin reviewing applications immediately and continue until the position is filled.