Job Description
Job DescriptionLHH Recruitment Solutions is partnering with a Global Life Science Company to find a remote Billing Specialist with NetSuite experience. This position is direct hire and can pay from $26-$30 an hour depending on experience.
Job Summary - Accounts Receivable Specialist II
The Accounts Receivable Specialist II will assist with billing operations by ensuring accurate invoicing and fostering strong relationships with clients and vendors. The Billing Specialist will also manage the customer case queue and monitor business unit specific customer email inboxes. J
Duties/Responsibilities
Billing Operations:
o Upload invoices to portals and review portal processing, error messages, or rejections; report bi-weekly for problem accounts.
o Issue monthly statements via email and postal mail. Monitor the case queue and assign tasks to the appropriate billing/AR representative.
o Manage and prioritize customer shared inbox replies to address customer inquiries, and when necessary, liaison with customer service to issue cases in NetSuite.
Data Management and Analysis:
o Manage the customer preference update log to ensure customer data changes are processed timely.
o Generate and maintain reports on billing activities, including outstanding invoices and payment histories.
o Collaborate with the finance team to reconcile accounts and forecast revenue.
o Vendor and Client Relations:
o Process Vendor Set Up cases.
o Handle customer inquiries related to billing discrepancies promptly and professionally.
o Build and maintain strong relationships with clients to ensure satisfaction and loyalty.
Dispute Resolution:
o Investigate and resolve billing discrepancies or disputes efficiently.
o Document all communications and resolutions related to billing issues.
o Collaborate with internal teams to address and correct billing errors.
o Compliance and Documentation:
o Ensure compliance with company policies, industry regulations, and best practices in billing.
o Maintain accurate and organized records of all billing transactions and correspondence.
o Assist in audits related to billing practices and financial reporting.
Experience/Education:
o High school diploma or equivalent required; Associate's degree or college level course wear in finance or accounting preferred.
o Minimum of 1 - 2 years of experience in billing, accounts receivable, or a similar role.
Knowledge and Skillsets Required:
o Proficient in billing software and Microsoft Office Suite.
o Advanced knowledge of NetSuite preferred.
o Strong analytical skills and attention to detail.
o Excellent communication and interpersonal skills.
o Ability to work independently and as part of a team.
Pay Details: $25.00 to $30.00 per hour
Search managed by: Ginny Butindari
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.