CUSTOMER SERVICE AGENT
Job Description
Job Description
Walter E. Smithe Furniture & Design
We are looking for an experienced Client Service professional who is looking for longevity with a solid company.
WHY WORK WITH US:
- Our Supportive work environment.
- Our Strong commitment to customer satisfaction.
- We are a growing company selling quality products
- Full Benefit package
- Family owned and operated for 80 years.
MAIN RESPONSIBILITIES
- Make a difference by providing great service to your clients.
- Build lasting relationships with your clients.
- Keep clients up to date on their special order furniture while it is being made.
- Schedule delivery when the furniture is ready.
- Assist customers with warranty service requests.
REQUIREMENTS
- Have the competence to identify and solve problems effectively.
- 5 years successful experience in service or sales.
- A positive approach to work and others.
- Strong communication
- Computer literacy
LOCATION
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Training for approximately 8 weeks at 1251 W Thorndale Ave, Itasca, IL 60143
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Once training is complete work in our beautiful Osak Brook showroom: 1501 16th Street, Oak Brook, IL 60523
SCHEDULE:
- 9-5:30 - Monday - Friday
COMPENSATION:
- $20 to $23 an hour
- Health insurance, 401K, Paid time off, holidays, vacations, employee discount and more.
Company DescriptionWalter E. Smithe is a 4th generation family-owned business with midwestern roots. Founded in Chicago in 1945 and opening a Naples, FL location soon, we are proud to be known for our expert design, our quality furniture, and our unequivocal commitment to 100% client satisfaction.
Company Description
Walter E. Smithe is a 4th generation family-owned business with midwestern roots. Founded in Chicago in 1945 and opening a Naples, FL location soon, we are proud to be known for our expert design, our quality furniture, and our unequivocal commitment to 100% client satisfaction.