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CUSTOMER SERVICE AGENT

Walter E. Smithe Furniture & Design
locationOak Brook, IL 60523, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Walter E. Smithe Furniture & Design

We are looking for an experienced Client Service professional who is looking for longevity with a solid company.

WHY WORK WITH US:

  • Our Supportive work environment.
  • Our Strong commitment to customer satisfaction.
  • We are a growing company selling quality products
  • Full Benefit package
  • Family owned and operated for 80 years.

MAIN RESPONSIBILITIES

  • Make a difference by providing great service to your clients.
  • Build lasting relationships with your clients.
  • Keep clients up to date on their special order furniture while it is being made.
  • Schedule delivery when the furniture is ready.
  • Assist customers with warranty service requests.

REQUIREMENTS

  • Have the competence to identify and solve problems effectively.
  • 5 years successful experience in service or sales.
  • A positive approach to work and others.
  • Strong communication
  • Computer literacy

LOCATION

  • Training for approximately 8 weeks at 1251 W Thorndale Ave, Itasca, IL 60143

  • Once training is complete work in our beautiful Osak Brook showroom: 1501 16th Street, Oak Brook, IL 60523

SCHEDULE:

  • 9-5:30 - Monday - Friday

COMPENSATION:

  • $20 to $23 an hour
  • Health insurance, 401K, Paid time off, holidays, vacations, employee discount and more.

Company DescriptionWalter E. Smithe is a 4th generation family-owned business with midwestern roots. Founded in Chicago in 1945 and opening a Naples, FL location soon, we are proud to be known for our expert design, our quality furniture, and our unequivocal commitment to 100% client satisfaction.

Company Description

Walter E. Smithe is a 4th generation family-owned business with midwestern roots. Founded in Chicago in 1945 and opening a Naples, FL location soon, we are proud to be known for our expert design, our quality furniture, and our unequivocal commitment to 100% client satisfaction.

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