Job Description
Job Description
About Us:
Welcome to the Golf Ranch, where every swing is a step closer to greatness! Situated in Lee's Summit, we're more than just a driving range – we're a community of golf enthusiasts dedicated to providing an exceptional experience for players of all levels. If you’re passionate about igniting enthusiasm for golf and fostering genuine connections, continue reading to uncover how you can play an integral role in our team, crafting and setting the vibe at the Golf Ranch!
Position Overview:
As a Sales and Service Specialist, you'll be the first point of contact for guests, providing them with information about the Golf Ranch and helping them make informed decisions to enhance their experience. From answering questions and promoting our offerings to creating a sense of belonging and facilitating sales transactions, you'll play a crucial role in ensuring that every guest leaves with a smile.
Characteristics We're Looking For:
- Warm and Welcoming: You have a natural knack for making people feel at ease and welcomed from the moment they walk through the door.
- Information Guru: You're a fountain of knowledge about all things Golf Ranch-related, and you love sharing that knowledge with others in a way that's informative and engaging.
- Empathetic Guide: You possess excellent communication skills and empathy, allowing you to guide guests towards decisions that enhance their experience while respecting their needs and preferences.
- Community Builder: You're passionate about fostering a sense of belonging and connection within the Golf Ranch community, and you're always looking for ways to make guests feel like they're part of something special.
- Adaptable and Versatile: You're a quick learner who can adapt to changing situations and tasks with ease, ensuring that every guest's needs are met and exceeded.
Responsibilities:
- Front Desk Dynamo: Work the front desk counter with a smile, greeting guests warmly and efficiently handling inquiries and transactions.
- Information Ambassador: Provide guests with comprehensive information about the Golf Ranch and its offerings, including facilities, services, promotions, and events.
- Community Cultivator: Create a welcoming and inclusive environment where every guest feels a sense of belonging and connection to the Golf Ranch community.
- Gentle Salesperson: Be a salesperson, but not a pushy one – guide guests towards purchasing decisions that align with their interests and enhance their experience without applying pressure.
- Team Player: Assist with various tasks around the facility, including cooking, as needed to ensure smooth operations and guest satisfaction.
- Must be 21 or older.
Celebrate your passion for golf and exceptional service by joining us at the Golf Ranch. Take the next step to become a valued member of our team, where you'll shape the vibe and make a lasting impact on our guests' experiences.