Energy Program Manager

Job Description

Job Description

This position oversees our Energy Services Weatherization (Wx), Low Income Home Energy Assistance Programs (LIHEAP), Department of Energy contracts (DOE), and other local government and non-government funding, which together support the safety, stability, and energy efficiency of eligible households. The Wx Program improves home comfort and reduces energy costs through targeted upgrades—helping homes stay warmer in the winter and cooler in the summer—with services prioritized for seniors, individuals with disabilities, and families with young children. In tandem, the LIHEAP Program helps low-income households remain safely housed by providing a one-time annual energy payment toward Pacific Gas and Electric (PG&E) or Alameda Municipal Power bills. Together, these programs reduce energy burden and improve living conditions for the communities served.

This role oversees daily operations and directly supervises a team of seven staff, ensuring high-quality service delivery, regulatory compliance, and effective program implementation. The Energy Program Manager (EPM) is responsible for overseeing energy assessments and audits, developing scopes of work for energy efficiency and health and safety retrofits, supporting weatherization programs such as LIHEAP and DOE WAP, managing contracts, our RME and subcontractors, overseeing invoicing and business development, and providing training and guidance to staff. The EPM must be proactive, accountable, and communicate effectively with a variety of stakeholders.

In addition, the position manages key administrative functions including material ordering, invoice coding, waivers, audits, home performance documentation, and vehicle maintenance. The role partners closely with the Wx Billing Specialist on inventory, cost estimates, and system entries, and may assist with staff training and post-inspections to ensure quality control and proper separation of duties.

We strongly encourage you to apply if you are from a marginalized or underrepresented group. Some candidates may see a long list of job requirements and feel discouraged because they don’t match every single bullet point – we suggest, please apply anyway. We don’t believe in a “perfect” candidate - if you believe this is a role that you’ll be excited to work in every day, want to be a part of a culture like ours, and show aptitude to learn while doing, please apply.

Primary Responsibilities

• Operations: Ensure that all contract goals are met. Provide customers with excellent customer service; develop and track budgets and other financial and administrative responsibilities. Ensure the timely completion of all office support functions, including costing, purchasing, and invoicing and data entry.
• • Manages communications on a regular and timely basis, ensuring that all project stakeholders are informed of project status, problems, and required actions.
  • Manages the selection process and contract negotiations for subcontractors, and construction related vendors. Manages, assesses, and documents construction scope, describing the objectives, physical requirements, parameters, and constraints of the project.
  • Obtain special order estimates from vendors and estimate job costs upon initial inspection;
  • Ensure the scope of work for projects aligns with appropriate contract guidelines and submit waiver requests when work exceeds cost maximums or quantity limits.
  • Responsible for the Energy Department’s implementation of GNS’ Injury and Illness Prevention Program (IIPP) with regards to the warehouse and job sites; participate in the annual review of the IIPP; and providing and documenting the required procedural and safety trainings to the Weatherization Field Crew (including Tailgate Safety Meetings).
• Management: Hire, train, supervise, and develop staff members; maintain a culture of continuous quality improvement and accountability. Stay active in daily communications with management. Improve staff technical abilities to enable flexibility and resilience to respond to crises. Develop Key Performance Indicators for processes and goals. Conduct regular safety training, including office and job site training, in compliance with all CalOSHA and other applicable regulations.
• Systems: Develop and implement systems that assist Spectrum in achieving high levels of quality, efficiency, documentation, and compliance in meeting our contractual obligations. Oversee and ensure maintenance for Wx Vehicles.
• Contract Compliance: Maintain excellent relations with the California Department of Community Services and Development, which administers LIHEAP and DOE contracts; and all other funders. Ensure contract compliance at every level. Participate in state and program mandated trainings.
• Growth Management: Work with Spectrum leadership to develop and execute a strong growth trajectory on a limited budget; compile monthly, quarterly, annual, and three-year plans and reports as required. Assess needs of low-income residents of Alameda County and find ways to assist and enhance their quality of life.
• Marketing, Fundraising and Outreach: Conduct community outreach and develop/maintain relationships with relevant government entities, businesses, other nonprofits, utilities, and other key referral sources. Find and acquire new sources of funding to sustain and grow services, define and evaluate goals and actual results for all performance indicators. Assist with Spectrum fundraising efforts.
• Perform other duties as assigned

Other Duties

• Attend events/trainings/conferences outside of Alameda County as required
• Occasional evening and weekend assignments as required
• Provide support during organizational events and special initiatives
• Attend all training sessions and staff meetings

The minimum qualifications, physical demands and work environment characteristics described below are representative of those that must be met or will be encountered by an employee while performing the primary responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary responsibilities.

We Need Someone Who Has:

• Solid government contract compliance experience
• Five years supervision and/or management experience:
• • Proven track record of sound decision making
  • Well organized, self-directed and highly motivated
  • Demonstrated ability to hire, train, supervise and retain quality employees
  • Strong business-to-consumer service orientation; skilled in working with the public and in diverse communities
  • Solid cost estimation, budgetary and data management
• Proficient to excellent computer skills in Google Workplace (i.e.: Google Docs, Sheets, Mail)
• Capacity to keep highly accurate records
• Excellent communication skills, both verbal and written, for interacting with staff, clients, vendors, and partner sites
• Strong organizational and time-management skills, with the ability to prioritize in a fast paced energy program
• Must have own transportation for use on job, valid California Driver's License, proof of personal automobile insurance and acceptable driving record to our insurance provider
• Ability to pass a physical abilities test
• Ability to read, speak and write English fluently

Nice to Have:

• California General Contractors license B preferred
• Bachelor’s Degree or Associates Degree in Construction Management preferred
• Bilingual/biliterate in Spanish, Cantonese or Mandarin and English
• Valid CPR and First Aid certification prior to start date (or must obtain within 6 months of hire). Certification must be from an accredited provider recognized by the organization (e.g., Red Cross, American Heart Association).

Physical Demands

• This work requires the following physical activities: climbing, bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting up to 30 lbs
• Requires finger dexterity for tool usage; grasping and repetitive motions
• Requires speaking, hearing, visual acuity, and mobility
• Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus

Work Environment

• This job operates in a professional office environment as well as some of the work is to be performed outside of the organization’s facilities, in and on the outside of clients’ homes that are in various conditions.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
• Accountable to contribute to a safe and healthy work environment. This includes, but is not limited to: complying with safety rules and practices; notifying manager/supervisor immediately of any safety/health concerns.
• While performing the duties of this job, the employee is occasionally exposed to work near moving motor vehicles and to risk of electrical shock
• Daily travel in Alameda County when needed

Vaccination Policy

To protect the health and safety of our team, clients, and community, vaccination against Influenza is mandatory for this role, while COVID vaccination is highly encouraged. Given the nature of this position, which involves working closely with vulnerable populations and interacting with the public, vaccination helps minimize the risk of preventable diseases and ensures a safe work environment. Employees who are not vaccinated due to medical or religious exemptions are required to wear a 3-Ply surgical mask, KN94, KN95, or N95 mask at all times while at work, including during interactions with clients and the public, from November 1 to April 30. 3-Ply surgical masks, KN94, KN95 or N95 masks will be required to be worn, regardless of vaccination status, in client-facing situations from November 1 - April 30.

Company DescriptionFounded in 1971, Spectrum Community Services is a registered, private non-profit organization that assists low-income individuals, families, and seniors in their efforts to live independently. We offer—in partnership with local service organizations—a wide variety of community programs and services. Our long history of family tutorials and community outreach has advanced our mission of promoting our clients’ financial sustainability and improving the overall quality of their lives.

Company Description

Founded in 1971, Spectrum Community Services is a registered, private non-profit organization that assists low-income individuals, families, and seniors in their efforts to live independently. We offer—in partnership with local service organizations—a wide variety of community programs and services. Our long history of family tutorials and community outreach has advanced our mission of promoting our clients’ financial sustainability and improving the overall quality of their lives.