Job Description
Job Description
Join a Mission-Driven Team Dedicated to Serving Seniors and Families
Empathetic – Client-Focused – Servant Leader – Growth Mindset – Quality-Oriented – Team Player
At Jarvis Law, we are seeking an Office Manager (Client Service Specialist) to join our growing team. If you are passionate about helping seniors and families navigate estate planning and elder law with confidence and peace of mind, we want to hear from you.
Who We Are
Jarvis Law is a leading elder law and estate planning firm with offices in Dublin, Lancaster, and St. Clairsville, Ohio. This role will be based primarily out of our Dublin office.
Our mission is to provide unparalleled legal services that allow families to live securely, age with dignity, and protect what matters most. We achieve this by:
- Building trust – Serving as compassionate advisors who treat clients like family.
- Providing clarity – Guiding families through complex legal matters with empathy and respect.
- Delivering excellence – Creating personalized, comprehensive legal plans with proactive communication.
Why Join Us?
At Jarvis Law Office, PC, we are committed to providing exceptional legal services with a client-focused approach. As our Office Manager, you will play a vital role in ensuring a welcoming, organized, and professional environment for our clients and team members.
About the Role
We are seeking a detail-oriented and organized Office Manager. The ideal candidate will have a strong understanding of how to run an office. This role requires excellent organizational skills, attention to detail, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities
- Oversee and enhance the client experience in our Dublin office.
- Prepare for and schedule client meetings while ensuring all necessary documents are obtained and recorded.
- Assist in scanning, saving, and maintaining client records.
- Schedule net steps and follow up with prospective and current clients.
- Greet visitors and create a positive first impression.
- Maintain a neat and professional reception area.
- Perform follow-ups with internal team members regarding outstanding tasks.
- Screen incoming calls, take messages, and provide basic information about the firm.
- Ensure conference rooms are set up and cleaned before and after meetings.
- Assist with office opening and closing procedures, including security checks.
- Maintain efficient workflow and organization in a busy law office environment.
What We’re Looking For:
- Prior experience in a law firm is preferred but not required.
- High school diploma or equivalent required.
- Strong customer service experience and the ability to communicate professionally.
- Ability to prioritize tasks, work efficiently, and support multiple roles.
- Strong interpersonal skills, emotional intelligence, and attention to detail.
- Proficient in MS Office and able to learn new software quickly.
- Committed to handling sensitive client information with discretion and professionalism.
- Strong written and verbal communication skills.
- Ability to work independently and meet deadlines.
Position Details:
- Base salary: $17 to $19/hour
- Location: In-office position in our Dublin, OH location
- Schedule: Full-time position with standard office hours.
- Dress Code: Business Professional
- Growth opportunities within a respected and expanding firm
- Supportive, team-oriented culture
Why Jarvis Law?
Jarvis Law is a family-owned firm that values work-life balance, flexibility, and exceptional client service. We are committed to fostering a diverse and inclusive workplace where all employees are treated with respect and have the opportunity to grow.
If you are looking to make a meaningful impact while advancing your career in estate planning and elder law, we invite you to apply.