Customer Service Representative - State Farm Agent Team Member
Job Description
Job DescriptionBenefits:
- License reimbursement
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2020 and currently lead a team of eight. Before becoming a State Farm agent, I managed sporting goods stores in sales and later worked in data communications. Outside of work, I enjoy spending time with my wife and our three daughters, exploring the outdoors, and making memories with family and friends.
I love serving the Pineville, Alexandria, Deville, and Ball communities because of the incredible support people show for one another and for local small businesses. Building relationships and giving back to the community are at the heart of what we do.
Our agency offers an outstanding benefits package, including Fridays ending at noon based on performance, 15 days of PTO after 90 days with opportunities to earn more each month, your birthday off, 10 paid holidays, a full week off between Christmas and New Year's, a $1,000 hiring bonus after six months, monthly cash bonuses, office lunches every two weeks, licensing reimbursement, and a strong commitment to work-life balance.
Our culture is everything. We're a close-knit, family-like team that works in a fast-paced, high-energy environment while supporting one another every step of the way. I'm looking for someone who is outgoing, energetic, and thrives in a high-performing atmosphere. If you're ready to work hard, have fun, and grow with an ambitious team, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Blake Barbo - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.