Job Description
Job Description
Examinetics is hiring a Clinic Account Coordinator to join our growing team! This role is responsible for ensuring the reliability, availability, and performance of the clinic network used by Examinetics' client companies. This position requires strong ownership, proactive communication, and persistent follow-up to ensure requests are completed accurately and within expected timelines.
Why you will love working at Examinetics as a Clinic Account Coordinator
- Competitive Hourly Rate
- Medical, Vision, and Dental Insurance
- 401K Employer Matching
- Accrue up to 3 weeks of Paid Time Off (PTO)
- Annual Company Bonus
Primary Responsibilities:
- Maintain accurate and up-to-date documentation of clinic network capabilities, services, and availability.
- Identify network gaps or service limitations and partner with internal teams to develop timely solutions.
- Proactively communicate with internal stakeholders regarding network status, delays, risks, and resolution timelines.
- Drive service requests, clinic onboarding, and issue resolution to completion through consistent follow-up and coordination.
- Maintain persistent communication with clinics and vendors to ensure timely responses and service delivery.
- Escalate issues appropriately when service timelines, client commitments, or operational performance are at risk.
- Manage relationships with clinic network partners and vendors, including account setup, contract coordination, and service issue resolution.
- Ensure compliance with healthcare regulations, including HIPAA, regarding network operations and data security.
- Monitor network performance trends and recommend improvements to strengthen service delivery and operational efficiency.
- Track outstanding requests and ensure no tasks remain unresolved or uncommunicated.
Qualifications:
Education/Employment
- 2+ years of related work experience in healthcare operations, network coordination, vendor management, or similar operational roles.
- Demonstrated experience managing service requests or projects requiring coordination across multiple stakeholders.
- Experience working in a fast-paced, service-driven environment with competing priorities.
- Proficiency in Microsoft Excel, Outlook, and Word.
Skills and Abilities
- Demonstrated ability to take ownership of tasks and drive issues through to completion.
- Strong follow-up and time management skills, with the ability to manage multiple priorities simultaneously.
- Ability to communicate clearly and proactively with internal teams, clinics, and vendors.
- Strong problem-solving and decision-making skills in dynamic operational environments.
- Ability to identify risks or delays early and escalate appropriately.
- Comfortable working across departments to coordinate solutions and maintain service continuity.
- High level of accountability, reliability, and attention to detail.
- Ability to adapt quickly to changing priorities and operational demands.
About Examinetics
Examinetics is the nation’s leading provider of occupational health solutions through onsite, near site, and technology platforms. Our comprehensive suite of occupational health services across the employee health lifecycle delivers strategic value to more than 3,500 clients in over 20,000 locations annually. Leading companies partner with Examinetics to achieve regulatory compliance, minimize productivity loss, and acquire vital data required for optimal health outcomes.
Non-Discrimination:
Examinetics is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.