Job Description
Job Description
We are looking for an experienced Account Program Manager to join our team in Minneapolis, Minnesota. In this role, you will oversee critical processes and collaborate with various teams to ensure efficiency and alignment with this non-profit organizational goals. The ideal candidate will bring strong strategic planning, problem-solving, and communication skills to deliver exceptional results in a dynamic and focused services environment within the legal industry.
Responsibilities:
• Manage and optimize key processes to align with organizational goals and improve overall efficiency.
• Collaborate with internal teams and external stakeholders to achieve project objectives and drive success.
• Develop strategic plans to enhance workflows, meet performance targets, and deliver measurable results.
• Analyze challenges and data to identify opportunities for improvement and implement actionable solutions.
• Utilize industry-specific tools and technologies to boost productivity and foster innovation.
• Communicate effectively through clear and concise verbal and written channels.
• Adapt to changing priorities and manage multiple projects in a fast-paced environment.
• Build and maintain strong relationships with clients, customers, and partners to ensure high-quality service delivery.
• Stay informed about industry trends and engage in continuous learning to enhance skills and knowledge.
• Minimum of 5 years of experience in account management or a related field.
• Proven expertise in B2B sales and managing inbound inquiries within the legal industry.
• Strong ability to develop and maintain client relationships.
• Skilled in copywriting and media outreach to support branding and communication efforts.
• Demonstrated experience in project management and handling complex workflows.
• Proficiency in using industry tools and technology to drive efficiency.
• Exceptional problem-solving skills with a strategic approach to challenges.
• Excellent verbal and written communication abilities to convey information clearly and professionally.