Job Description
Job Description:\n\n DEVELOPMENT DIRECTOR Open Hearth is partnering with Bob Madonna (Diversified Services LLC) on a search for a Development Director to lead the fundraising of a successful nonprofit in Chester County, PA that has been serving the community for over 34 years. This newly created role will be responsible for expanding and diversifying revenue streams, strengthening donor relationships, and increasing financial sustainability. POSITION SUMMARY Open Hearth was originally formed in 1989 as a local grassroots committee to assure equal housing opportunities for people who are traditionally isolated and systematically denied opportunities due to mental, emotional, or physical disabilities. Over the years, the organization has grown and evolved to serve members of our community who are the most vulnerable, including single parents, displaced families, those dealing with drug and alcohol dependency, and all income eligible populations, who come from diverse racial, cultural, and geographic backgrounds. Open Hearth believes their greatest strengths are staying abreast of emerging issues and best practices and then developing programs and effective partnerships to meet the needs of the community they serve. Because of this, as community needs have changed, they have expanded their services to include asset building, financial education and coaching, transportation solutions, and direct case management, believing that the answer lies in prevention and education. To support its vision, Open Hearth is seeking to fill the Development Director (“Director”) position. The ideal Director will have achieved success developing throughout their career a combination of mature and steady leadership skills. They will become a key member of Open Hearth’ senior leadership team and support its strategic plan through a dynamic and well planned, multi-faceted major gifts, annual giving, planned giving, and foundation strategy. The Director will be charismatic, inspiring, and collaborative in working with internal and external partners including staff, Board members, volunteers, and donors. They will play a significant role in the success of Open Hearth services, overseeing a set of integrated strategies to attract private investment and to enable the growth of the organization and the community it serves. The Director will have the opportunity to evaluate current strategies, consolidate strengths, and develop and implement a plan to expand both grassroots and high-level engagement and revenue, and meet or exceed the annual fundraising goal. Personal knowledge of individual donors and donors with capacity is preferred as is grantee knowledge and demonstrated success in human services. Additionally, a sophisticated understanding of how to design a donor program to generate increased revenue and build a major gifts pipeline as well as an outstanding major gift fundraising record are essential. POSITION DESCRIPTION REPORTS TO: CEO POSITION STATUS: Full time, exempt POSITION OBJECTIVE: Reporting to the Chief Executive Officer, (CEO), the Development Director (“Director”) is responsible for developing strategy and leading the development staff to successfully execute the activities of the development plan. They will bring a substantial history of success managing a development operation of significant reputation and be thoroughly knowledgeable in the full range of fundraising strategies. The Director will understand best practices nationally and will possess the vision necessary to develop, execute, and articulate an aggressive multi-pronged fundraising plan that will guide the organization for the next several years. The Director will articulate the mission, goals, and aspirations of Open Hearth, engage with leadership to leverage their involvement, create synergies with the Board of Directors and staff, and personify the degree of professionalism and level of productivity that Open Hearth expects of all of its leaders. The Director will be a primary and effective advocate for Open Hearth and its needs, connecting with prospects, donors, and volunteers to share Open Hearth’ mission and demonstrate a passion and history of success to close major gifts, manage an annual campaign, and have knowledge of planned giving. The successful candidate will help forge new relationships to build Open Hearth’s visibility, impact, and financial resources. The primary focus of the Director is to generate significant annual revenue through major gifts and annual giving programs, fundraisers, a planned giving program, relationships with foundations, and expanding and diversifying Open Hearth’s donor base/pipeline, working closely with other team members to secure funding for new and existing initiatives. Strong focus will be placed on expanding unrestricted development revenue, identifying new opportunities to support the overall mission of Open Hearth, and expanding awareness of Open Hearth throughout the area. In addition, the Director will work closely with the Board of Directors and support Board members as they take on a more active fundraising role. It is expected that the amount raised by Open Hearth will increase as the Director systematically and effectively strengthens the organization’s overall fundraising capacity. PRINCIPLE DUTIES AND RESPONSIBILITIES General: · Communicates Open Hearth’s mission and culture to all key stakeholders including staff, Board members, volunteers, donors, and partners. · Accountable for all aspects of development, to achieve Open Hearth’s strategic vision. · Provides outstanding leadership, management, task delegation, facilitation, and networking skills, including the ability to make prompt and effective decisions and to think strategically. · Represents Open Hearth in select high-level partnerships, speaking engagements, and other externally facing activities. · Represents development efforts as part of Open Hearth’s strategic planning process. Donor Outreach/Cultivation/Stewardship: · Works with the CEO to update and expand the already existing development strategy which includes corporate, foundation, government, and individual funding streams. · Supports and partners with the Board president and all Board members on all major fundraising initiatives. · Collaborates with the CEO to develop and implement Open Hearth’s financial strategy. · Oversees research on funding sources and trends, with foresight, to help position Open Hearth ahead of major funding changes or trends. · Monitors all donor information; provides and presents statistical analysis to Board and senior leaders. · Develops and implements a stewardship program aimed at cultivating deeper ties with donors. · Oversees identification and securing of in-kind donations of goods and services for special events, programmatic, and office needs. · Develops relationships with appropriate community leaders, businesses, and government representatives to expand the reputation of the organization and to seek or expand new funding sources. · Establishes, supports, and oversees various volunteer development committees. · Responsible for the cost effectiveness and financial aspects of the department. · Collaborate with the Development Manager, Social Media Coordinator, and the Mission and Advancement Committee of the board to create compelling donor communications, fundraising materials, and social media campaigns. Administrative: · Manages the overall plan for meeting the budgeted fundraising goals incorporating direct mail, e-blasts, special events, and face-to-face solicitations. · Assists the CEO in organizational and financial development. · Provides and oversees staff support to appropriate Board activities including the Board Leadership Campaign, corporate solicitation, planned giving, etc. · Manages and delivers regular reports and analysis on funding plans. · Supervise and support the Development Manager, providing guidance and professional development opportunities. Qualifications, Skills and Abilities: · Experience in community relations, especially withing the social service sector. · High emotional intelligence with the ability to maintain a generosity of spirit and positive attitude. · Experience working with program teams and constructing, articulating, directing, and implementing the strategic development activities in a non-profit organization. · Ability to think strategically and critically and prioritize and manage multiple tasks. · Advanced analytical judgment. · Outcome-focused with the ability to effectively track and evaluate impact of efforts and to successfully lead projects to completion, according to schedule. · Dynamic interpersonal skills, including the capacity to relate on a highly personal level to a very wide variety of prospects, donors, and volunteers. · A successful track record in managing multiple projects from initiation to completion in an organization of at least similar size to Open Hearth. · Direct operational experience in the areas of comprehensive development campaigns, annual giving, major gifts, planned giving, donor relations/stewardship, and corporate and foundation relations. · Tangible experience of having expanded and cultivated existing donor relationships over time. · Excellent communication skills, both written and oral; ability to influence and engage a wide range of donors and build long-term relationships. · Strong organizational and time management skills with exceptional attention to detail. · Flexible and adaptable style; a leader who can positively impact both strategic and tactical fundraising initiatives. · A professional and resourceful style; the ability to work independently and as a team player who will productively engage with others at varying levels of seniority within and outside Open Hearth, one who takes initiative. Skill in: · Microsoft Office suite · CRM software – Little Green Light (current platform), Raiser’s Edge, Donor Perfect, Salesforce, etc. or a comparable software program Attributes: · A person of character, integrity, and passion with a commitment to supporting the communities that Open Hearth serves, the Director will provide inclusive, respectful leadership. · They will be an innovative thinker and creative generator of ideas, but they must also be able to develop, implement and manage strategies that inspire others toward achieving goals. · High energy and passion and commitment to Open Hearth’s mission and values. Core Competencies: · Quality - Applies feedback to improve performance; demonstrates accuracy and thoroughness; displays commitment to excellence; looks for ways to improve and promote quality; monitors own work to ensure quality. · Communication - Ability to effectively express thoughts and ideas in written and oral form; actively listens and requests clarification when needed; responds well to questions; keeps others adequately informed; selects and uses appropriate communication methods. · Teamwork - Balances team and individual responsibilities; contributes to building a positive team spirit; exhibits objectivity and openness to others' views; gives and welcomes feedback; puts success of team above own interests. · Continuous Learning - Assesses own strengths and areas of development; pursues training and development opportunities; seeks feedback to improve performance; shares expertise with others; and strives to continuously build knowledge and skills. · Initiative - Asks for help when needed; looks for and takes advantage of opportunities; seeks increased responsibilities; takes independent actions and calculated risks; undertakes self-development activities; volunteers readily. · Cultural Competency - Shows knowledge, respect, and sensitivity for cultural differences; demonstrates awareness of personal social location; exhibits continuous learning practices in DEIB (Diversity, Equity, Inclusion and Belonging); promotes a harassment-free environment and culture of belonging. REQUIREMENTS & CONDITIONS · 7+ years of demonstrated successful experience in raising funds for a nonprofit through securing major gifts, corporate funding, and grants. · Strong verbal and written communication skills · Bachelor’s degree required. · Certified Fund-Raising Executive credential (CFRE) preferred. · Experience in social services or human services nonprofit organizations. · Familiarity with the Chester County/regional philanthropic landscape. WORK ENVIRONMENT & BENEFITS:Location in Phoenixville, PA with hybrid available after probationary periodSupportive, mission-driven team environment with opportunities for professional growth.Competitive salary, ($100,000) and benefits, including health insurance, paid time off, and retirement contributions. DISCLAIMER This position description is not designed to cover or contain a comprehensive listing of activities or responsibilities that are required of the employee. Additional duties and responsibilities expected to be performed as necessary. An Equal Opportunity EmployerOpen Hearth is an equal opportunity employer. This application will not be used for limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Applicants requiring reasonable accommodation in the application and/or interview process should notify a representative of the organization. Open Hearth, Inc. Diversified Services LLC www.openhearthinc.org Robert, (Bob) Madonna 701 South Main Street Managing Director Phoenixville, PA 19460 bobmadonna@verizon.net Note: Interesting parties should send their resume, and cover letter detailing why they are interested in the position, and what makes them qualified for the position to Bob Madonna at the email address above.