Job Description
Job Description
Product Operations Associate (Data Entry / Data Curation)
Location: Austin, TX 78702 (Onsite – East of UT Campus / East–South Austin area)
Pay: $20–$21/hr ( Weekly pay + medical benefits)
Schedule: Full-time, Monday–Friday, 9:00 AM–5:00 PM
Duration: 6-month contract (Excellent potential for extension and permanent)
Our client is a leading cannabis technology platform providing integrated solutions for cannabis consumers and businesses. They are established is a leading technology and SaaS company. Headquartered in Irvine, CA, with additional locations across the United States, Canada and the EU, they have over 400 employees and are expanding rapidly!
Job Summary
The Product Operations Associate supports the company’s cannabis marketplace by reviewing, organizing, and accurately entering digital product listings for cannabis retailers. This role is responsible for linking retailer-created product listings to the correct brand catalog items while maintaining high standards for accuracy, consistency, and data quality.
This is a high-volume, detail-oriented, queue-based role ideal for candidates who enjoy working with data, navigating multiple online systems, and solving small problems independently. You’ll learn to recognize and differentiate cannabis products across multiple markets while collaborating closely with a growing on-site team.
How You’ll Make an Impact
- Review, interpret, and accurately enter cannabis-related product data into internal systems
- Link retailer product listings to the correct brand catalog items efficiently and accurately
- Validate and cross-check product details across multiple data sources and platforms
- Identify, flag, and document inconsistencies or errors that could impact customer experience
- Follow established SOPs while meeting daily productivity and quality benchmarks
- Track daily progress, including rows and data fields reviewed or updated
- Collaborate with teammates to troubleshoot issues, share best practices, and improve workflows
- Revisit and maintain previously curated products to ensure ongoing accuracy and updates
- Adapt quickly to changing priorities, workflows, and volume
- Maintain confidentiality and adhere to data security best practices
- Contribute ideas for process improvements and operational efficiencies
What We’re Looking For
- High attention to detail with a strong focus on accuracy
- Comfortable working with repetitive, high-volume tasks while staying engaged
- Organized, methodical, and able to apply common sense when reviewing data
- A self-starter who can troubleshoot issues independently before escalating
- Comfortable navigating multiple online tools, systems, and spreadsheets simultaneously
- Open to collaboration in an on-site team environment; willing to share knowledge and ask questions
Required Qualifications
- High school diploma or equivalent
- 1+ year of experience in a data-focused, operations, customer support, or high-volume role
- Proven ability to review, interpret, and accurately enter information into online systems
- Experience working with repetitive tasks while meeting productivity and accuracy goals
- Basic to intermediate experience with Google Sheets or Microsoft Excel
- Formatting, editing, copying/pasting, drag-and-drop (no advanced formulas required)
- High attention to detail with a strong focus on accuracy
- Comfortable working with repetitive, high-volume tasks ( 50-200 rows of data a day) while staying engaged
- Highly Organized, methodical, and able to apply common sense when reviewing data
- A self-starter who can troubleshoot issues independently before escalating
- Comfortable navigating multiple online tools, systems, and spreadsheets simultaneously
- Open to collaboration in an on-site team environment; comfortable working alongside teammates and sharing solutions in real time
- Ability to work on-site full-time in Austin, TX
Bonus (Not Required)
- Familiarity with cannabis products, brands, retailers, or terminology
- Experience using Salesforce or similar CRM systems
- Exposure to Tableau or other reporting/data visualization tools
- Background in ecommerce, digital marketplaces, sales operations, or content moderation
Additional Notes
- This is an entry-level role with training provided for someone who has worked in a position that required accuracy, attention to details, and reviewing data.
- Candidates will complete a short take-home case study as part of the interview process
- On-site collaboration is a key part of this role; candidates should be comfortable working alongside teammates and sharing solutions in real time
TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.