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Credit & Collections Analyst

Sunnen Products Company
locationSt. Louis, MO, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Overview: Sunnen Products was founded in 1924 by Joseph Sunnen. For the last 100 years, we have been a global leader in the manufacturing and distribution of bore sizing and finishing equipment, engine rebuilding equipment, and tooling and abrasives. We are seeking results-driven candidates that are interested in working for a company with a long legacy and a bright future!

As the leading global manufacturer of precision honing equipment and related accessories, Sunnen provides excellent employment opportunities for those in search of a challenging and rewarding career. We pride ourselves on our quality products, exceptional customer service and highly valued employees. Acquired by P4G a leading Private Equity Firm in 2023, Sunnen is positioned for future growth. This critical accounting role is instrumental in our growth plans to establish and build a high-performing accounting and financial infrastructure.

Responsibilities:

  • Responsible for credit risk, customer master data, invoicing exceptions, cash application, customer collections, and quote to cash dispute resolution in the US, Mexico, and Canada with global involvement
  • Develop and maintain reporting/dashboards to monitor progress of goals and achievement.
  • Create spreadsheets and databases to facilitate transparency, more efficient credit assessment, and collection efforts
  • Implement, lead, influence and participate in team member and cross functional meetings to improve communication, customer past dues, and Days Sales Outstanding (DSO).
  • Identify, research, reconcile, and collaborate with cross functional departments and external customers to resolve quote to cash transaction discrepancies.
  • Provide strong judgment and decision-making to mitigate risk associated with customer credit, including credit limits, terms, overall risk, and order holds.
  • Independently manage an assigned customer collection portfolio.
  • Participate in special projects as needed including the opportunity to influence and support the implementation of the Oracle ERP system globally.
  • Identify and implement opportunities for system & process improvements within and across functions in the quote to cash workflow.

Required Qualifications:

  • Bachelor's degree, or equivalent experience
  • Minimum 5+ years of Accounts Receivable, collections, disputes, or customer service experience in a manufacturing or distribution environment
  • The candidate must be a team player with a high level of personal motivation with an ability to motivate others.
  • Must be able to work independently and work on multiple tasks/projects concurrently while meeting competing deadlines.
  • Exceptional Microsoft Office Suite skills (Excel, Word, Access, and PowerPoint).
  • Demonstrates strong organizational skills, with heightened attention to accuracy, detail, and ability to self-monitor quality of work.
  • Collaborates with internal and external partners to improve process efficiency and accuracy.
  • Must demonstrate exceptional communication skills by conveying necessary information correctly, listening effectively, and challenging when needed.
  • ERP business system experience required (preferred experience with Oracle EBS).
  • Comfortable in a fast paced, growing and changing environment with competing priorities.
  • Limited travel required.

Sunnen is an equal opportunity employer and provides a friendly, family-oriented atmosphere. We are proud to say that our average length of service is nearly 20 years! Apply today to join Sunnen Products Company and work alongside leading manufacturers as you build a rewarding career!


We require a background and SSN check, drug test, and physical for pre-employment.

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