Job Description
Job Description
Our client is in need of a detail-oriented Medical Records Technician to join their team in San Antonio, Texas. In this role, you will play a vital part in managing patient files and ensuring compliance with healthcare standards and regulations. This position requires strong organizational skills and a commitment to confidentiality, as well as a service-oriented approach to assisting staff and patients.
Responsibilities:
• Organize and maintain patient files and charts, including setting up new records in relevant software applications.
• Ensure the secure release of protected health information while adhering to federal and state regulations.
• Monitor medical records systems and applications to maintain data accuracy and availability.
• Provide technical assistance and support to staff regarding medical chart maintenance and related issues.
• Offer guidance to patients and staff on medical record-related inquiries.
• Deliver exceptional customer service and foster positive relationships across departments.
• Conduct periodic audits and reviews of medical charts to ensure compliance and accuracy.
• Perform additional assigned duties related to medical records management.
• Proficiency in Electronic Medical Records (EMR)/(EHR) systems such as Cerner Technologies, Allscripts, and AHLTA.
• Familiarity with tools like Adobe Acrobat and 3M software for document management.
• Experience in auditing and maintaining compliance within healthcare settings.
• Strong ability to handle confidential information and uphold patient privacy.
• Excellent organizational skills and attention to detail.
• Ability to assist with clinical trial operations and document control.
• Competence in creating charts and graphs to support data presentation.
• Skilled in answering inbound calls and delivering attentive customer service.