Job Description
Job DescriptionSalary: $25+
Position Overview
The People Operations Associate is a key member of the People Team, supporting the execution of core people processes across the employee lifecycle, including recruiting, onboarding, employee changes, and offboarding. This role plays a hands-on part in delivering a strong candidate and employee experience while ensuring People operations are accurate, compliant, and scalable as CSI Group grows.
This position is ideal for someone early in their People/HR career who is highly organized, detail-oriented, and interested in developing broad exposure across recruiting, People Operations, and employee experience.
Key Responsibilities
Recruiting & Talent Support
- Support full cycle recruiting coordination for open roles across CSI Group.
- Post job openings, manage applicant flow, and maintain candidate records in the ATS/HRIS.
- Coordinate interviews, schedules, and communications with candidates and hiring managers.
- Assist with offer preparation, background checks, and pre-employment processes.
- Help ensure a positive, professional candidate experience from application through onboarding.
People Operations & Employee Lifecycle
- Support all stages of the employee lifecycle including onboarding, job changes, and offboarding.
- Assist with delivering a consistent onboarding experience across all CSI Group entities.
- Maintain accurate employee records and documentation in BambooHR and related systems.
- Prepare employment documents including offer letters, promotions, and job change communications.
HR Systems & Process Support
- Assist with day-to-day administration of People systems including BambooHR, Trainual, and other People tools.
- Help audit employee data to ensure accuracy, compliance, and reporting integrity.
- Support documentation and maintenance of SOPs and People Team workflows.
- Assist with reporting and data requests related to headcount, recruiting activity, turnover, and people metrics.
Payroll, Benefits & Compliance Support
- Support bi-weekly payroll processing in partnership with Finance and external payroll providers.
- Assist with reviewing payroll data including new hires, terminations, compensation changes, bonuses, and deductions.
- Serve as a first point of contact for employee payroll and benefits questions, escalating as needed.
- Support benefits administration tasks including enrollments, changes, and employee communications.
- Assist with open enrollment preparation and employee education.
- Support compliance efforts related to employment laws, audits, and internal controls.
Employee Experience & Culture
- Act as a point of contact for employee questions related to policies, benefits, and People processes.
- Support employee engagement initiatives, recognition programs, and internal communications.
- Help reinforce CSI Groups CAPTAG values through consistent People practices.
- Assist with planning and execution of Town Halls, company events, and People Team initiatives.
Growth & Integration Support
- Support People-related activities tied to acquisitions and new office integrations.
- Partner cross-functionally with Finance, Operations, IT, and Marketing to ensure aligned execution.
- Contribute to continuous improvement initiatives as CSI Group continues to scale.
Qualifications
- Bachelor's degree, preferably in Human Resources or related field.
- 1 plus years of experience in HR, recruiting coordination, People Operations, or a related role.
- Prior experience supporting recruiting, payroll, and benefits administration required.
- Experience working with HR systems; BambooHR experience strongly preferred.
- Strong organizational skills and attention to detail.
- Clear written and verbal communication skills.
- Ability to manage sensitive and confidential information with discretion.
- Proficiency in Microsoft Office (Excel, Word, Outlook).