Job Description
Job DescriptionClaims Administrator
Overview:
A government entity is seeking a qualified Claims Administrator to manage the administration of a Title VII-related relief program. The ideal candidate will have extensive experience in claims administration, demonstrated success in large-scale award programs, and the ability to efficiently handle high volumes of electronic submissions while ensuring accuracy and compliance.
Minimum Qualifications:
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Must have 5–10 years of experience providing claims administration services.
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Demonstrated experience handling State or Federal relief programs, specifically related to Title VII actions.
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Proven success in administering award programs with funding comparable to $2.75 million.
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Ability to process a minimum of 70 claims per week.
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Proficiency in electronic submission and processing systems.
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Submission of at least three (3) professional references from the past five years confirming relevant experience.
Responsibilities:
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Develop or adopt forms for Interest-In-Relief, Objections, Awards, and Acceptance of Individual Relief Awards, ensuring all forms can be submitted and maintained electronically.
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Assign unique identification numbers to claimants and maintain accurate records of all submissions and notices.
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Send notifications to claimants regarding the status of their claims and provide clear guidance for correcting incomplete submissions.
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Review all submissions to verify completeness and accuracy before approving awards.
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Prepare and send monetary award checks to claimants, including tracking returned checks and processing payments with appropriate tax withholdings.
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Maintain detailed records of all claims, notices, and payments, and provide regular reports to the Department.
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Communicate with claimants whose awards remain unclaimed, providing information about deadlines and potential redistribution of funds.
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Compile and deliver comprehensive reports documenting the overall administration process, funds distributed, recipients paid, and any issues encountered.
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Ensure all activities comply with the Department’s security and standard requirements.
Key Competencies:
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Strong organizational and administrative skills with attention to detail.
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Ability to manage high volumes of work accurately and efficiently.
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Excellent communication skills, both written and verbal.
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Experience with compliance, reporting, and financial tracking.
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Proficiency in electronic data management and reporting systems.
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Proficiency in electronic data management and reporting systems.
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