Job Description
Job Description
About Plumbing Systems Inc. (PSI)
Plumbing System Inc. is an established company with over 30 years of experience providing top-tier service and quality products in many areas around the Vail Valley and Summit County area.
About the Role
Plumbing Systems Inc. is seeking a highly organized and proactive Install Coordinator to oversee administrative operations for our Install Department. This role is responsible for coordinating schedules, managing project documentation, supporting technicians and subcontractors, tracking revenue and billing, and ensuring strong communication between departments and customers. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and can effectively manage multiple priorities while maintaining professionalism and accuracy.
What You'll Do
- Intake customer calls regarding bid jobs
- Coordinate all project schedules for install technicians
- Create bid projects and maintain timeline records
- Report material arrivals to technicians
- Invoice all bid job projects
- Coordinate and report all install project schedules
- Report bid payments to the appropriate salesperson
- Respond to customer emails regarding current or past bid jobs
- Update and track recognized revenue
- Coordinate communication between Service and Install Departments
- Pull purchase orders for technicians
- Organize, report, and run install meetings
- Coordinate subcontractor installations
- Coordinate bid project warranties
- Coordinate review of customer contracts
- Direct customer complaints to the appropriate manager for resolution
- Create and edit Install Department administrative reports
- Create and edit Install Department forms within ServiceTitan
- Assist in coordinating permit inspections
- Create and edit Install Department SOPs
- Coordinate job folder creation
- Create and improve processes for all Install Admin tasks
We'd Love To Hear From You If You Have
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Ability to work effectively in a fast-paced environment
- Strong attention to detail and follow-through
- Proficiency in Microsoft Office and administrative systems
- Experience in construction, plumbing, HVAC, or service industries preferred
- Experience using ServiceTitan is preferred but not required
Benefits and Perks:
Plumbing Systems Inc. (PSI) treats its team members with the same level of dedication and care as we do our customers, which is why we're fortunate to provide all of our employees with:
- Competitive Pay
- Benefits: We offer top-notch benefits!
- Various medical, dental & vision plans, including 100% employer covered options for you
- 401(k) with a company match up to 3.5%
- 100% Company paid long & short-term disability and life insurance
- Flexible spending accounts for health and dependent care
- Training and Career Growth: We are scaling quickly and would support this person's career growth and development
- Paid Time Off: 6 company paid holidays, 3 weeks of PTO, and a paid Parental Leave Policy
- Company Provided: Company branded attire and company vehicle provided for certain roles
Plumbing Systems Inc. (PSI) is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.