Job Description
Job DescriptionWelcome to Derby Dinner Playhouse!
For 50 years, Derby Dinner Playhouse has been delighting audiences with our Broadway-quality productions and delicious dining experiences. Located in Clarksville, IN, our theater is the perfect destination for a night of entertainment and fun. Join our team and be a part of something truly special!
We are seeking a proactive and personable individual to join our team as a Ticket Office Clerk. If you have a passion for customer service and ticket sales, this could be the perfect opportunity for you! This is a full-time position that would work a schedule of Monday- Friday from 9 am to 5 pm. This position is also eligible for a full benefits package, PTO, 2 tickets to all mainstage performances, and free meals when the kitchen is open!
Job Description:
As a Ticket Office Clerk at Derby Dinner Playhouse, you will be responsible for providing exceptional customer service to all guests purchasing tickets for our shows. Your main duties will include:
- Assisting customers with ticket purchases both in person and over the phone.
- Answering any inquiries about showtimes, availability, and seating options via email, over the phone, or in person
- Processing ticket orders accurately and efficiently
- Resolving any customer issues or complaints professionally
- Maintaining a clean and organized work area.
If you have a friendly and outgoing personality, a strong attention to detail, and enjoy working in a fast-paced environment, you may be a perfect fit for our Ticket Office!
Qualifications:
The ideal candidate for this role will have:
- Previous experience in customer service or ticket sales
- Excellent communication and interpersonal skills
- The ability to work well under pressure and multitask effectively
- A positive attitude and a willingness to go above and beyond for our guests
- Ability to learn new ticketing software and proficiency with Microsoft Office Suite
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