Job Description
Job Description
Kingdom Builders Transitional Housing Program (KBTHP) is searching for experienced candidates for the position of case manager. To join our growing team, please review the list of responsibilities and qualifications.
Case Manager Job Responsibilities:
- Accomplishes clients’ care by assessing needs; developing, monitoring, and evaluating case plan and progress; facilitating interdisciplinary approaches; monitoring client performance.
- Admits new clients by reviewing records and applications; conducting orientations.
- Determines clients’ requirements by completing intake interviews; determining need for therapeutic medical, psycho-social, and psychiatric evaluations;
- Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
- Monitors cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
- Maintains clients’ records by reviewing case notes; logging events and progress.
- Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team; identifying treatment influences.
- Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in treatment results.
- Improves treatment results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures.
- Meets budget by monitoring expenses; implementing cost-saving actions.
- Prepares reports by collecting, analyzing, and summarizing case plans and results data and trends; compiling statistics;
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Case Manager Skills and Qualifications:
- Documentation skills
- Analyzing information
- Decision making
- Research skills
- Verbal communication
- Written communication
- People skills
- Resolving conflict
- People management
- Integrity
- Connecting with children
Education, Experience, and Licensing Requirements:
- High School Diploma or GED
- 3+ years customer service experience, preferably in human services, possess demonstrated commitment to customer service
- Professional or personal experience supporting individuals with mental illnesses, challenging behaviors or formerly incarcerated highly preferred
- Must have a valid in-state driver’s license, provide current registration and insurance, and have a driving record with no more than 2 points within the last 3 years
- Must be over 21 years old
- Must pass extensive background check
- Must be a certified substance use counselor
Job Types: Full-time, Part-time
Benefits:
- 401(k)
People with a criminal record are encouraged to apply
Work Location: In person