Medical Receptionist
Job Description
Job Description
The Patient Service Representative serves as the first point of contact for patients, providing exceptional customer service and administrative support. This role involves managing patient interactions, scheduling appointments, and ensuring smooth operations in a fast-paced medical environment. This PSR position is full time, Monday through Friday, business hours.
Responsibilities:
- Greet patients and visitors in a professional and courteous manner.
- Schedule and confirm patient appointments using electronic medical record (EMR) systems.
- Verify patient insurance information and collect co-payments as needed.
- Answer phone calls, respond to inquiries, and direct calls to appropriate staff.
- Maintain patient records, ensuring accuracy and compliance with HIPAA regulations.
- Assist with check-in/check-out processes and manage patient flow.
- Coordinate referrals and communicate with clinical staff to support patient care.
- Perform general administrative tasks, such as data entry, filing, and managing correspondence.
Qualifications:
- Minimum of 1 year of experience in medical administration
- Proficiency with EMR systems, Athena a plus
- Strong communication skills with a patient-focused attitude
- Reliable and consistant attendance a must
Company DescriptionEntech Medical Staffing, based in Troy, Michigan, is a woman-owned (WBENC Certified), regional provider of specialized healthcare staffing solutions, proudly serving Southeast and Mid-Michigan since 2009. For job seekers, Entech offers access to a vast network of opportunities, personalized career guidance, and support throughout the employment process, making it a trusted partner for both employers and healthcare professionals in Michigan.
Company Description
Entech Medical Staffing, based in Troy, Michigan, is a woman-owned (WBENC Certified), regional provider of specialized healthcare staffing solutions, proudly serving Southeast and Mid-Michigan since 2009. For job seekers, Entech offers access to a vast network of opportunities, personalized career guidance, and support throughout the employment process, making it a trusted partner for both employers and healthcare professionals in Michigan.