Job Description
Job Description
Local or 100% Remote
About Point
✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.
✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we're scaling fast! You have the opportunity to join us at a pivotal stage.
✨ Game-changing Product: We're building a category defining company in home equity. We've earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 15,000+ customers.
✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.
✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.
About the role
Are you passionate about finding creative, engaging ways to explain complex ideas? Do you instinctively design with words, not just wireframes?
We're looking for a Lead Product Designer to drive homeowner engagement, education, and conversion across the full customer journey. This is a unique role that blends traditional product design skills with a sharp editorial eye—you'll simplify nuanced financial concepts, guide people through high-stakes decisions, and make sure they feel informed and confident every step of the way.
You'll work side by side with PMs, engineers, marketing, and others to shape and refine touchpoints from concept to launch. Your work will directly impact business outcomes and customer trust.
Your responsibilities
- Design intuitive, conversion-optimized experiences that explain complex financial concepts clearly and persuasively.
- Shape how we communicate across product touchpoints—UI, email, help center, video, phone scripts, and beyond.
- Own flows end-to-end, collaborating closely with other designers and cross-functional partners.
- Drive clarity across the full experience—from information architecture to interaction details to microcopy.
- Employ user interviews, A/B testing, and behavioral data to inform and iterate on design and messaging decisions.
- Help establish systems and processes that make great communication scalable
About you
- Bachelor's degree in Communications, Journalism, English, Human Computer Interaction, Design, Psychology, Finance, or a related field.
- 5+ years of experience in product design, content design, UX writing, or related roles, ideally within the fintech and/or startup setting
- Proven track record of developing and executing successful product and content design for consumer-facing financial products.
Our benefits
- Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
- Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays.
- Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ.
- Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay.
- Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success.
- Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage.
- Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, and a one-time home office reimbursement.
Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary):
- Tier 1 | San Francisco Bay Area, New York, Los Angeles, & Seattle | $178,500 - $241,500
- Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego | $152,200 - $205,800
- Tier 3 | All other US metro areas | $142,800 - $193,200
This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation.
Location Requirement: This is a remote position. However, candidates must reside in one of Point's states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, or WA.
Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.
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