Patient Coordinator/Medical Receptionist

Job Description

Job Description

The Retina Group of Florida is a multi-physician, multi-office and growing ophthalmology practice specializing in diseases of the retina. We are currently seeking a full-time patient coordinator to join our team in our northern locations in Palm Beach County. The Retina Group of Florida prides itself on first class patient care, rewarding work environment and creating pathways for employee growth. The position is full-time with excellent benefits.

Job Description
Job Summary

The patient coordinator is a vital part of the office team as the first point of contact with the patients. They are responsible for answering phones, greeting patients, scheduling appointments and collecting copays in a professional and friendly manner.

Responsibilities

• Answer phones timely
• Schedule patient appointments
• Collects co-payments and outstanding balances
• Filing, faxing and other miscellaneous front desk tasks
• Knowledge of multiple insurances, referral and authorization process
• Troubleshoot insurance claims issues
• Develop competency with EMR and practice management system

Qualifications
Required skills and Qualifications

• Must have prior experience in medical front office settings
• Must be able and willing to commute to local offices
• Excellent communication skills
• Flexibility with hours and local area travel
• Computer proficiency for an office nearly 100% electronic (Scanning, uploading, downloading, document transfer)
• Ability to work in multiple software programs/applications
• Exhibit patience and compassion
• Ability to prioritize tasks properly

Company DescriptionThe Retina Group of Florida is a multi-physician, multi-office and growing ophthalmology practice specializing in diseases of the retina. We are currently seeking Ophthalmic Technicians, Patient Coordinators, and Patient Access Representatives to join our team in our locations in Palm Beach County. The Retina Group of Florida prides itself on first class patient care, rewarding work environment and creating pathways for employee growth. All positions are full-time with excellent benefits.

Company Description

The Retina Group of Florida is a multi-physician, multi-office and growing ophthalmology practice specializing in diseases of the retina. We are currently seeking Ophthalmic Technicians, Patient Coordinators, and Patient Access Representatives to join our team in our locations in Palm Beach County. The Retina Group of Florida prides itself on first class patient care, rewarding work environment and creating pathways for employee growth. All positions are full-time with excellent benefits.