Job Description
Job Description
JOB SUMMARY:
Under general supervision of the NETCOM Manager, the Records Technician, performs a variety of clerical functions requiring the application of independent judgment and interpretation of policies and regulations. Work involves a high level of responsibility of police clerical work with moderately complex work methods and problems.
ESSENTIAL JOB FUNCTIONS:
- Maintain police activity reports.
- Maintain, with relative independence, an overall clerical process or office activity.
- Maintain criminal history, offense and traffic records.
- Receive, code, index, and file reports and related records.
- Maintain statistical records and prepare reports.
- Type and file forms, letters, memos, arrest and search warrants, witness statements and other related reports.
- Perform computerized data entry of reports.
- Responsible for cash box, and deposits.
- Issue, review, and process Solicitor Permits
- Performs fingerprinting functions for INS, concealed handguns, etc.
- Arrive at work on time everyday, in good physical and mental condition.
- Meet and assist persons entering the Police Department.
- Answer incoming telephone lines except emergency and 911.
- Complete assignments as directed.
OTHER JOB FUNCTIONS:
- Promote the designated organizational culture of E to the 4th power in their actions, behavior and performance of duties. All relationships internal and external will be based on Empathy, Edification, Enthusiasm, and Excellence.
- Knowledge of internationally accepted best police practices as standardized by CALEA.
- Attend training sessions for professional and personal development.
- Transport materials between facilities.
- Lift, carry, push, pull, and hold up to 35 pounds.
- Perform other duties as assigned by a supervisor.
MINIMUM QUALIFICATIONS:
- High school diploma or a GED equivalent.
- Two years clerical experience that includes performing data entry accurately at a reasonable speed.
- Knowledge of modern office practices, procedures, and equipment, (e.g. computer systems and software, copy machine, fax machine, telecommunication equipment).
- Ability to analyze complex reports and organize and prepare regular and special reports.
- Capacity to understand and carry out moderately complex verbal and written instructions and make minor decisions in accordance with established procedures.
- Aptitude to make arithmetic computations accurately with reasonable speed.
- Good verbal, interpersonal, and written communication skills.
- Ability to maintain a positive working relationship with fellow employees and the community.
- Ability to interpret Federal and State privacy and security guidelines.
- Competency to handle confidential records concerning juveniles, arrests, and classified police reports.
- Working knowledge of the Federal and State Open Records Act, Privacy Act, Uniform Crime Reporting System, National Incident Based Reporting System, and retention scheduling and maintenance.
- Able to submit an application and pass an alphanumeric typing test at 20 words per minute with 85% accuracy and ability to operate a computer. Able to submit a personal history statement and pass a thorough background investigation. Able to pass a post offer medical and psychological examination.
WORK ENVIRONMENT:
Work generally performed in a climate-controlled office with minimal exposure to outdoor weather conditions. Duties may require lifting boxes weighing up to 35 pounds, reading a computer screen, and typing for long periods of time. Hours are generally from 8:00 a.m.to 5:00 p.m., Monday through Friday; or 7:30 a.m. to 5:30 p.m., Monday through Thursday; however, occasional overtime may be required.
Deadline to Apply: Open until filled
Application Process:
- All candidates interested in applying must complete an online application (https://www.cityofkeller.com/services/human-resources/employment), even if attaching a cover letter and resume.
- All applicants must successfully complete the following:
- Pass an alphanumeric typing test at 20 words per minute with 85% accuracy and ability to operate a computer. Personal History Statement (Download Personal History Statement Form) The document must be notarized with all supporting documentation attached.
- Preliminary Interview including Personal History Statement review
- Interview Board
- Following a conditional job offer, pre-employment requirements include but are not limited to:
- Background Investigation (includes, but not limited to Polygraph, Psychological, Medical (Fit for Duty Physical) w/Drug Screen)
- Interview with Chief of Police
- Credit Check
- Job related hiring documents, if selected for employment.
- Expected duration of process: approximately 6-8 weeks after the posting announcement close date
- Re-application period: all candidates are welcome to apply for any currently posted job opportunity at anytime
The City of Keller is an Equal Opportunity Employer. If you need an accommodation, please call the Human Resources Department at 817-743-4040. For all other inquiries, please contact Sgt. Austin Clark at 817-743-4546.