Job Description
Job DescriptionKey Responsibilities: Administrative & Operational Oversight
- Manage day-to-day hospital operations, including staffing, scheduling, inventory, vendor management, and facility maintenance
- Develop and implement hospital policies and standard operating procedures (SOPs)
- Ensure compliance with all applicable California Veterinary Medical Board, Cal/OSHA, and labor law regulations
- Oversee inventory ordering and cost control measures
- Supervise facility cleanliness and equipment functionality
Financial Management
- Manage budgeting, payroll, and financial reporting
- Work with accountants and bookkeepers on monthly reconciliations and tax filings
Human Resources
- Oversee recruitment, onboarding, training, and performance management for all staff
- Maintain legally compliant employee records and ensure adherence to California labor law (meal breaks, rest periods, wage statements, etc.)
- Foster a positive and respectful workplace culture
- Conduct staff meetings and training initiatives
Client Service & Marketing
- Maintain excellent client service standards and resolve escalated client concerns
- Support community outreach, social media, and local marketing initiatives
- Build and maintain positive relationships with clients and the community
Minimum Requirements:
- 3+ years of experience in veterinary management, hospital administration, or multi-site practice coordination
- Strong leadership and team-building skills
- Working knowledge of California labor regulations and OSHA safety standards
- Proficiency in veterinary software, Idexx Ne,o and Microsoft Office
- Excellent written and verbal communication skills
- Ability to manage budgets, scheduling, and conflict resolution
- Strong organizational and multitasking abilities
Benefits:
- Competitive salary and performance bonuses
- Medical, dental, and vision insurance
- 401(k)
- Paid time off and sick leave
- Employee pet care discounts