Job Description
Job DescriptionSalary: 20-22
Position Title:Front OfficeCoordinator
Department: Administration
Status:Part-Time, Hourly, Non-Exempt
Join the Santa Barbara Rescue Mission!
As a Front Office Coordinator at Santa Barbara Rescue Mission,you'llplay a vital role in creating a warm and welcoming atmosphere for our organization. Your exceptional interpersonal skills and attention to detail will ensure that visitors and callers have a positive experience from the moment they connect with us. In addition to providing administrative support,you'llembody the values of our mission and contribute to the overall professionalism of our team.
Position Requirements:We'reseeking an individual who embodies professionalism and courtesy, with the ability to navigate a dynamic, multitasking environment. Serving as the first point of contact for public relations,you'llconsistently convey excellence and a positive attitude in all interactions.
Key Responsibilities
Reception & Guest Interaction
- Embody professionalism and warmth in all interactions
- Extend a warm welcome andassistanceto all visitors
- Effectively manage and route incoming calls
- Takeaccuratemessages while adhering to confidentiality protocols
- Coordinate with staff to ensure efficient handling of calls and visitors
- Maintain a log of expected visitors, meetings, and issues for smooth handover to the next shift
Front Desk Operations & Office Organization
- Maintain a tidy and organized reception and kitchen area
- Includes managingmail sortingand washing/clearing dishes
- Oversee automated package distribution
- Maintainfrontoffice cleanliness
- Order general office supplies for staff
Administrative & Office Support
- Provideadditionaladministrative support, including shredding, printing, folding, scanning, recycling, and preparing materials
- Collaborate with Program Staff to provide administrativeassistanceas needed
- Leaveaccurateandtimelynotes
Donations & Financial Contributions
- Assistin donation coordination, including proper receipting and scanning of gift donations
- Understand general gift processing procedures and uphold donor confidentiality
- Coordinate in-kind donations with Programs
- Process food stamp contributions each month
Confidentiality & Compliance
- Safeguard confidentiality and safetyin accordance withreception guidelines
The Ideal Candidate Will Have:
- A warm, welcoming demeanor and strong interpersonal skills, with the ability to create a positive first impression for visitors, guests, donors, and callers.
- Excellent communication skills and the ability to professionally manage and route calls, takeaccuratemessages, and coordinate with staff across departments.
- Strong organizational skills and attention to detail, with the ability tomaintainan orderly reception area, manage mail and packages, and keep shared spaces tidy.
- A high levelof integrity and discretion, with a commitment to safeguarding confidential information related to guests, donors, and staff.
- The ability to multitask and prioritize in a dynamic front-office environment whileremainingcalm, professional, and attentive.
- A proactive and service-oriented mindset, with a willingness toassistwith a wide range of administrative tasks and support various departments as needed.
- Reliability and initiative in handling operational responsibilities such as supply ordering, donation receipting, and routine administrative processes.
- An appreciation for the mission-driven nature of the organization and a collaborative attitude when working with program staff and administrative teams.
Weekly Schedule (20hours/week):
- Monday: 8:00 AM 4:00 PM
- Tuesday: 8:00 AM 4:00 PM
- Wednesday: Half day (12:00 PM 4:00 PM)