Job Description
Job Description
Job Summary:
We are seeking a detail-oriented and personable Part-time or PRN Receptionist to join our clinical research team. This role is responsible for managing front desk operations and supporting the day-to-day administrative needs of the site. The ideal candidate will have excellent communication skills, a strong customer service background, and an interest in clinical research.
Key Responsibilities:
Front Office Duties:
-
Greet and check in patients in a friendly and professional manner
-
Answer phones, respond to inquiries, and route calls appropriately
-
Schedule appointments and maintain clinical trial calendars
-
Verify patient information and assist with completion of study-related forms
-
Maintain organized and confidential patient records
-
Ensure the waiting area and front office remain clean and presentable
Qualifications:
-
Bilingual (Spanish/English)
-
High school diploma or equivalent (associate’s or bachelor's degree preferred)
-
Minimum 1 year of experience in a medical office or clinical research setting
-
Strong interpersonal and communication skills
-
Proficiency with Microsoft Office and medical scheduling software
-
Ability to multitask in a fast-paced environment
-
Understanding of HIPAA regulations and patient confidentiality
Preferred Skills:
-
Familiarity with electronic medical records (EMRs) and CTMS systems
-
Compassionate and empathetic approach to patient care