Job Description
Job Description
JOB RESPONSIBILITIES
Staff Management and Leadership
- Meet and exceed established location sales quotas
- Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
- Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
- Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service
Market Share
- Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
- Analyze and be aware of competitor pricing
- Plan and participate in community events designed to develop prospects and heighten awareness of the location
Expense Management
- Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
- Approve all discounts offered to customers
- Prepare reports that demonstrate compliance with financial controls
Operations Support
- Maintain all marketing materials, training manuals, sales equipment and other sales supplies
- Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
- Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public
Compliance
- Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
- Ensure compliance of sales practices with federal, state/provincial and local regulations
MINIMUM Requirements
Education
- High school or equivalent
- Bachelor’s degree preferred
Experience
- Sales Management experience of 3-5 years required
- Sales Counselor and sales supervisory experience preferred
- Experience presenting, training, coaching and motivating salespeople and sales forces a plus
Licenses
- Valid state/province driver’s license with good driving record
- Insurance license as required by state/province law and as prescribed by each state board
Knowledge, Skills and Abilities
- Working knowledge of Windows-based PC environment and MS office applications
- Knowledge of Customer Relationship Management systems a plus
- Ability to maintain confidentiality
- Ability to work beyond standard business hours when necessary to service customers
- Ability to set goals for employees that are challenging but achievable
Compensation: $90,200 to $130,100 earnings potential
Benefits:
Medical* Dental* Vision* Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution Sick Leave* Short-Term Disability Life Insurance Accidental Death or Dismemberment Insurance* Dependent Life Insurance* SCI 401(k) Retirement Savings Plan with Company match* Employee Assistance Program.
#SCI
Company DescriptionWho we are. What we do.
We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.
We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.
SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com.
CI” refers to Service Corporation International and its affiliates.
SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.
On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
Company Description
Who we are. What we do.\r\n\r\nWe’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.\r\n\r\nWe operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.\r\n\r\nSCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com.\r\n\r\nCI” refers to Service Corporation International and its affiliates.\r\n\r\nSCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.\r\n\r\nOn request, we will seek to provide appropriate accessibility options to all applicants with disabilities.