Job Description
Job DescriptionDescription:
Company Position: Join the world’s largest junk removal company! Southwind, the proud owner of 1-800-GOT-JUNK?, is expanding across 50+ US locations, and we’re looking for passionate individuals to help drive our growth. We’re dedicated to exceptional customer service and providing an empowering workplace for our employees.
Position: Customer Experience Leader
Location: Wilmington, MA
Pay Range: Up to $29/hr
Job Description:
Are you ready to step into a hands-on, exciting, and rewarding career? As a Customer Experience Leader at 1-800-GOT-JUNK? in Wilmington, MA, you’ll play a key role in delivering outstanding customer service while driving sales. No experience? No problem! We offer full training to help you succeed.
What We’re Looking For:
- Sales-Driven: Passionate about sales and delivering exceptional customer experiences.
- Customer-Focused: Friendly, approachable, and dedicated to delivering outstanding service.
- Energetic: Physically fit, enthusiastic, and ready to take on a variety of tasks.
- Dependable: Reliable, hard-working, and a positive contributor to our team.
- Strong Communicator: Excellent problem-solving and organizational skills.
Key Responsibilities:
- Deliver WOW Service: WOW customers with your friendly attitude and high-quality service.
- Drive and Load Trucks Safely: Team up with colleagues to ensure efficient and safe truck operations.
- Junk Removal: Perform physical tasks such as lifting junk (up to 50 lbs) from residential and commercial properties.
- Sales Advocacy: Represent 1-800-GOT-JUNK? professionally, provide accurate estimates, and exceed customer expectations.
- Safety First: Follow all safety protocols and maintain a professional appearance in uniform.
Why Join Us?
- Dynamic Work Environment: Enjoy a fast-paced, fun, and varied workday filled with new challenges and opportunities.
- Great Pay: Competitive pay up to $29/hr.
- Recognition: Be part of a team that’s been recognized as one of the "Best Places to Work" and a "Fast 50" company.
- Comprehensive Benefits: Health insurance, retirement plans, and more!
- Career Growth: We encourage growth from within and support your career advancement.
Southwind is an Equal Opportunity Employer—we welcome diversity and encourage applicants from all backgrounds to apply. We’re also proud to be a Veteran-friendly company.
Requirements:
Qualifications:
- Must be at least 21 years old.
- Valid standard driver’s license.
- Previous customer service, labor, or sales experience is a plus.
- Ability to lift up to 50 lbs repeatedly.
- Experience in delivery, warehouse, moving, or general labor is a plus.