Job Description
Job Description
The Front Office Receptionist plays a key role in managing the reception area of a large office team, providing friendly and efficient customer service to visitors and staff. Reporting to the Office Manager and Operations Manager, this position requires excellent communication and organizational skills to handle appointments, phone calls, mail, and office support duties. Occasional travel for training is part of the role, with opportunities for career advancement and skill development through company training programs.
Responsibilities
- Manage reception duties and greet customers warmly
- Schedule appointments and maintain calendars
- Handle incoming phone calls professionally
- Manage visitor check-in and provide assistance
- Receive and distribute mail efficiently
- Enter and maintain accurate data records
- Provide general office support and maintain record keeping
- Facilitate clear and prompt communication within the office
Preferred Qualifications
- 1+ years’ experience in receptionist or customer service
- High school diploma or equivalent
- Strong customer service and telephone etiquette skills
- Proficiency with Microsoft Office and data entry
- Excellent communication and organizational abilities
- Ability to multi-task and solve problems effectively
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.