Field Manager Commercial Landscape & Snow Removal (Detroit, MI)
Job Description
Job Description
Job Type
Full-time
Our team members earn and enjoy the best compensation and benefits in the industry
- Health, dental and optical insurance, as well as a comprehensive menu of other wellness products
- HSA & FSA accounts
- 401-K with matching
- Profit sharing
- PTO and holiday pay
- Ongoing training and career development
- Real advancement opportunities with help achieving your goals
- Tuition assistance
- Company provided uniforms
- And more...
Who We Are
Brilar is an industry leading commercial landscape maintenance and snow management firm that services clients across the country. It is our mission to be a premiere and sought-after employer known for providing high quality service, to be profitable in all we do, and to have a healthy culture rich in safety, mutually beneficial relationships, and continuous improvement. Our team members enjoy career development, advancement opportunities, world class training, the best benefits in the industry, work-life balance, modern equipment, the latest technology, and more!
The Field Manager is critically important to our growth and success. Our mission is to be a premiere and sought-after employer known for providing high quality service, to be profitable in all we do, and to have a healthy culture rich in safety, mutually beneficial relationships, and continuous improvement. Field Manager has a large part to play in advancing our mission, by leading company's efforts to maintain and expand relationships with large, multi-location customers. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand.
Responsibilities
- Build, retain and manage current national client relationships and seek for new business for both lawn, landscape maintenance and snow & ice removal
- Establishes, Builds and Manages Sub-Contractor Partnerships
- Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers' expectations
- Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
- Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period
- Proactively assesses, clarifies, and validates customer needs on an ongoing basis
- Completes strategic customer account plans and maintains high customer satisfaction that meet company standards Regional
- Completes required training and development objectives within the assigned time frame.
- Enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed
- Closely coordinates company executive involvement with customer management
- This position may have direct report staff assigned to support responsibilities in specific customers
- Participate in industry events and associations through meeting and event attendance, board membership, and sponsorship opportunities
- Act as client's primary point of contact for all accounts being managed
- Represent the company and brand in a positive manner at all times
- Stay well-informed of changes and advances in the industry
Requirements
- Align well Brilar's Mission, Vision and Core Values: Accountability, Continuous Improvement, Win/Win (1+1=3), Unity, Integrity, Safety, and Respect
- Minimum of High School Diploma or Equivalent. Bachelor's degree in business or similar preferred
- Professional-level knowledge and experience within the commercial landscape maintenance and snow removal industry (preferred)
- Must be willing and able to travel 20%-30% (travel days may vary)
- Excellent communication skills, both written and verbal
- Strong time management skills
- Able to work as a team and take direction from multiple sources
- Be a self-starter, able to productively work for extended periods of time with minimal direct supervision
- Be self-motivated, well organized and work with professionalism
- Must have a positive and friendly attitude
- Must have working knowledge of computer programs including Microsoft Office; Word, Excel, and Outlook
- Pass pre-hire drug test and consent to random, reasonable suspicion, and post incident drug testing
- Satisfactory background check
- Must sign confidentiality, non-disclosure, non-solicit agreement
Brilar is an equal opportunity, E-Verify employer, and a drug-free workplace