Job Description
Job Description
We are seeking a Customer Services Representative to join our team! You will be responsible for helping customers by providing auto and home insurance service information.
- Handle customer inquiries
- Provide information about the products and services
- Help and resolve issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving insurance services
Qualifications:
- Previous experience in customer service
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Company DescriptionInsurance Agency with offices in Fall River and New Bedford,
Company Description
Insurance Agency with offices in Fall River and New Bedford,