Job Description
Job Description
Host – Delbar Buckhead, GA
Position Summary:
The Host is the first point of contact for all guests and plays a key role in creating a warm and welcoming environment. This position is responsible for managing both reservations and walk-in traffic to optimize seating efficiency while ensuring an exceptional guest experience. Success in this role requires grace under pressure, strong communication skills, and a deep commitment to hospitality.
Pay Range:
$16–$20 per hour, based on experience and performance.
Key Responsibilities
Guest Interaction
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Greet every guest with warmth, enthusiasm, and professionalism.
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Anticipate and accommodate guest needs, including special requests and celebrations.
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Uphold Delbar’s hospitality standards at all times.
Reservation & Seating Management
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Maintain and manage the reservation system to maximize table turns and guest flow.
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Welcome walk-in guests and manage waitlists with clear, accurate wait time communication.
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Make strategic seating decisions to support service flow and enhance guest experience.
Operational Duties
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Ensure the host stand and entrance area are clean, organized, and fully stocked with current menus and tools.
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Perform assigned opening and closing duties as part of the daily shift.
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Keep menus tidy and presentable and report any maintenance or equipment issues to management promptly.
Team Collaboration
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Participate in daily pre-shift meetings to stay informed on specials, events, and service updates.
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Communicate effectively with servers, managers, and kitchen staff to ensure seamless guest service.
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Support team members throughout the shift as needed to foster a collaborative and efficient environment.
Compliance & Standards
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Follow all cleanliness and sanitation guidelines per Department of Health requirements.
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Adhere to Delbar’s appearance and grooming standards as outlined in the Employee Handbook.
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Represent Delbar with a positive, professional attitude and a guest-first mindset.
Qualifications
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Previous experience in a fast-paced, high-volume restaurant required.
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Experience with Resy or Opentable
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Maitre d’ experience is a plus.
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Strong interpersonal and communication skills.
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Ability to multitask, stay organized, and remain composed under pressure.
Physical Requirements
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Must be able to stand, walk, bend, and lift for the duration of the shift.
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Able to lift up to 50 lbs and perform repetitive physical tasks as needed.
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Comfortable working near hot surfaces and cleaning materials.
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Flexible schedule including evenings, weekends, and mandatory holidays.